WP Admin dashboard not showing all options

  • Resolved shok2827

    (@shok2827)


    4 years, 3 months ago

    Hey guys, I installed a plugin which locked me out of my website, and when I finally got into the admin dashboard, the dashboard had limited options including dashboard, WP ERP (plugin), Project Manager (plugin), media and profile. Those are the only options I have in my dashboard. How can I fix that problem? I want to be able to see all default options, like comments, pages, plugins, users, tools, settings… . I need a way to get these back without affecting my frontend.

Viewing 5 replies - 31 through 35 (of 35 total)
  • Thread Starter shok2827

    (@shok2827)

    I installed it directly through WordPress

    Hi @shok2827,

    I would recommend checking error logs before proceeding as those can be helpful in determining why the WordPress dashboard isn’t loading.

    To do so, please connect to your site’s FTP and add the following three lines to your wp-config.php file:

    
define('WP_DEBUG',         true);
define('WP_DEBUG_LOG',     true);
define('WP_DEBUG_DISPLAY', false);

    Once you’ve saved the file, attempt to load your WordPress dashboard to generate the error again and then check back on your FTP server for the wp-content/debug.log file. You might need to refresh the directory for this file to appear.

    You can read more about Debugging in WordPress here.

    Would you please follow the above steps and paste back the errors here if you find any? Be sure to remove sensitive information from the logs before doing so!

    Thanks,
    Tamara

    Thread Starter shok2827

    (@shok2827)

    I did the steps indicated above, but now the website (frontend) isn’t working anymore

    When you say the front end isn’t working anymore, exactly what is broken?

    You can remove the lines from the wp-config.php after debugging.
    You can put your site in maintenance mode at a time of day when there aren’t a lot of visitors (preferably not for more than an hour or so). Midnight is usually good.

    Thread Starter shok2827

    (@shok2827)

    It ended up being user role issues. If you fix the user role (someone did it for me) then the problem would be solved

Viewing 5 replies - 31 through 35 (of 35 total)
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