Worst support ever

  • ctl

    (@ctlprogrammer)


    3 years, 3 months ago

    Not everyone is an expert. If you ask a question, you will be insulted and accused of spam. Don’t worry I’ll never ask a question again…

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  • Apologies for your experience @ctlprogrammer. We’re quite proud of our support and help people despite that our plugin is free. We even reply to most messages in under 24 hours. Could you let us know what you emailed us about? Or email us again so we can clarify what happened there? If you could also let us know how you got in touch with us that be great too (eg which email address, WordPress support thread, our Matomo forum).

    Kind regards

    Mat

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