worst support ever.

  • worst support ever with Abby I. I wrote to them for the first time in two years and am amazed at the level of support. You guys should lower your prices, not raise them with this kind of support. 90% time spent on verification. Then a login request. Why do I need the pro version if you verify the customer even then. This is an outrageous approach. Not worthy of such prices. At the end she didn’t even write goodbye, just that she was sorry because I wanted to give her a proper rating. She did not give the opportunity to rate and closed the chat. I think it’s a joke. The last website I am doing on elementor !!!!!!!

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  • +1 Support is very very poor
    @magi54 my topics are waiting for 2 months for answer but All I got during that time is ‘Are you still need assistance ?’ – that could look so funny only if I would not need any help but I still need.

    Hi @magi54 and @stas0238

    I’m sorry to hear about your experience with our Elementor editor, I would like to help up.

    We are working hard on improving the Elementor features and capabilities and enabling web creators to have 100% control over the website design and layout. During this challenging process, many issues might occur and we are here to offer you our enhanced support that will help you achieve the most of your website.

    Kind regards.

    @stas0238 @magi54 – we all have the same problem. It may be that Elementor has grown faster than its ability to support its product, but given the stability issues, conflicts with other plugins, etc., their abysmal support is unacceptable.

    Their response above is the same canned answer to every negative review.

Viewing 3 replies - 1 through 3 (of 3 total)
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