GOOD

Hi @koandi,

Thanks for sharing your thought. As code is done by humans and humans are fallible, I believe we can consider if a plugin has some bugs as long as the support team is taking the necessary steps to fix those. It would be a big problem if the support does not help fix issues.

I have checked all of your tickets on our internal support system that was created by you. In all of your tickets, we have tried our level best to provide you with the fix for the issues that you have reported.

I think this explains our effort to make the user experience better even if our users get any issues. Anyways, thank you very much for your feedback.

Humans can make mistakes and there can be bugs because they are not perfect.

It would be wrong to say that bugs are inevitable, though.

It is inevitable that there are bugs. Don’t tell the customer that it’s natural.

This is what makes DOKAN the worst.

You should apologize for the bug and try to fix it.

Hi @koandi,

I think there is a misunderstanding. We never tried to say that bugs are inevitable, but if a bug appears, a fix can be introduced too.

We can see you faced issues with the single store page’s responsive issue. This can be noted as an issue and from our support team, you have got the necessary CSS fix to this issue.

If you still think the Dokan plugin is “the worst” even after getting a fix to the issue that you encountered, then it is completely your personal opinion and we really appreciate it.