Crash after confirm to poptin in ADMIN

  • After Installation, it doesnt work. Plugin forces to deactivate caching and redirects me to empty site:

    Fehler-Details

==============

Ein Fehler vom Typ E_ERROR wurde in der Zeile 113 der Datei /homepages/20/d34869179/htdocs/AM/wp-content/plugins/poptin/poptin.php verursacht. Fehlermeldung: Uncaught Error: Call to undefined function wp_redirect() in /homepages/20/d34869179/htdocs/AM/wp-content/plugins/poptin/poptin.php:113

Stack trace:

#0 /homepages/20/d34869179/htdocs/AM/wp-content/plugins/poptin/poptin.php(830): POPTIN_Plugin_Base->__construct()

#1 /homepages/20/d34869179/htdocs/AM/wp-settings.php(447): include_once('/homepages/20/d...')

#2 /homepages/20/d34869179/htdocs/AM/wp-config.php(123): require_once('/homepages/20/d...')

#3 /homepages/20/d34869179/htdocs/AM/wp-load.php(50): require_once('/homepages/20/d...')

#4 /homepages/20/d34869179/htdocs/AM/wp-admin/admin.php(34): require_once('/homepages/20/d...')

#5 {main}

  thrown

    No way, this is so unprofessional!

    • This topic was modified 1 year, 8 months ago by dbase66.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Benjir Ahmed

    (@benjirahmed)

    Hi @dbase66 ,

    Benjir here from the Customer Success team at Poptin. Hope you are doing well.

    I see the Poptin plugin didn’t work for you and created a fatal error that could happen due to plugin conflicts which are common in WordPress. You can install the Poptin installation script manually on your WordPress website’s header.php file before the ending of <head> tag which will also work perfectly.

    Here is the Poptin installation code for you –
    <script id='pixel-script-poptin' src='https://cdn.popt.in/pixel.js?id=f2bed5623369b' async='true'></script>

    We look forward to hearing back from you and really want to make Poptin work for you ??

    Cheers!

    Thread Starter dbase66

    (@dbase66)

    OK, no thank you! Please delete my account!

    Plugin Author Gal Dubinski

    (@galdub)

    @dbase66 your account was deleted ??

    I’m sorry to hear you had some PHP issues with the plugin. This is the first time it’s been reported to us. Can you please email me directly so I can try debugging it and ensure it’s a specific issue, and not a general one? I promise it won’t take long. My personal email is [email protected]

    As you can see from our other reviews, we put a lot of effort into customer support and product ??

    Thread Starter dbase66

    (@dbase66)

    Hi maybe it depends on my environment. My ADMIN – Url is hidden!!!
    The Plugin is: WPS Hide Login

    So, i found a lighter Plugin for my Situation!

    For your good communication i will increase my vote!

    Plugin Author Gal Dubinski

    (@galdub)

    @dbase66 Thank you ??

    I just tested it with WPS Hide Login and it worked great for me, here’s a video: https://www.screenpresso.com/=GZpXe

    Any chance we can debug it further together and see what caused the problem?

    Thread Starter dbase66

    (@dbase66)

    I have deinstalled the plugin.

    But after installation of WPS Hide Plugin, did you logged out and loggedin again?

    Plugin Author Gal Dubinski

    (@galdub)

    @dbase66 I tried that flow, and it still works fine for me, so I think something else causes this. Do you think we can debug it together? ??

    Here’s a video https://www.screenpresso.com/=xKu2c

Viewing 7 replies - 1 through 7 (of 7 total)
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