Hi @threelittleblackbirds
We are truly sorry about your experience and we highly appreciate your feedback. Can you please clarify whether you reach out to our support regarding the issues you were experiencing?
If not please contact us at WooCommerce.com > My Account > Support. Please include a link to this review there and we will happily take another look.
We can also help you here, if you can describe more about the issue you are facing, we would be happy to help you.
Thank you!