Worst customer care in history

I’m an artist selling original, alternative, non-normative and queer content which is sexy and adult-oriented but not explicit or pornographic. I don’t work with nude.
Since the very first moment (in fact, a few days later) I started to use their plugin, PayHip treated me with a very heavy and patriarchic and malodorous and moralistic ostracism, using every possible excuse.
They first banned my store preventing me to work in 2015. When I complained, they sent me an email saying they were sorry and explaining that one of their workers just saw the preview images to some of my clips and “assumed” (yes, you’ve read that right: that’s how professional they are) they were pornographic, and before asking for confirmation they just banned me (!). They promised it wouldn’t happen again.
Now, two years later, they’ve sent me the very SAME-worded email and I’m banned again.
It’s been several days now and they just refuse to reply to my many emails requesting an explanation.
I want to make one thing clear: as I speak (June 2017), PayHip doesn’t have ethical, moral or even legal limitations in their terms of service about the content sold via their plugin. They probably should, but they don’t.
When I talked to PayPal about this, they confirmed they have zero problems with my work, my content and my videos and that what I do does not go against PayPal’s terms of service.
This is what happens when people who have probably been brain-washed by religion and medieval morals run a (supposedly) multi-cultural business.
Stay away if you love freedom of expression and respect all your sisters and brothers, fellow human beings.

• This topic was modified 7 years, 9 months ago by tycooko.