“the paypal payment i sent you was from a friend owing me money who sent them. I explained that and you went and assumed i stole this money…“
The whole situation is unfortunate and points at some money-laundering practices. Note however that we do not claim that you are involved in such practices – it’s just we as a company are obliged to mitigate the risk of frauds. As you already know, theres is very little room for exceptions in our anti-fraud policy. It is therefore obvious that clients who make an order with a card of unknown origin or use “my friend” type of explanation keep us alert.
“Regarding my expired passport, when i dont travel i dont always renew my passport.. does this mean Im not legit? or is it a different passport.. expired or not it was still my passport and u had my national ID card which miserably you rejected due to unknown and unexplained reasons..“
We would like to remind you that all the documents resellers submit should be valid. Please note that you were informed about this explicitly before becoming a CodesWholesale user. The document you submitted was clearly invalid therefore your account has been blocked. You also failed to submit a valid ID later on.
“Also you never provide ur phone number, if ur that legit then please post ur number here i would like to contact you.. if anybody smart enough and knows about duns they know that they NEVER give you a duns number without providing the full details of a company that includes the phone number.“
First of all, the fact that we do not provide the company’s phone number does not preclude us from receiving a DUNS number. In fact, as our business is mostly digitally oriented, our preferred way of communication are emails and messengers.
To sum up, our clients have always been at the core of the services we offer. That is why we always handle their questions with the utmost care. Clearly, our security standards are too high for you and consequently, they do not meet your expectations. We do understand this and therefore all the funds have been returned to your balance.
You are not in any way forced to work with us – you will surely find a plethora of other businesses whose security standards are lower and thus less secure on the market. Please do not expect our company to abandon our anti-fraud measures to your liking. Harsh as they may seem, they remain a rock-solid warrant of security for thousands of our partners.