Hi,
It’s possible that there could be an issue with your theme or another plugin causing a conflict with Lightbox or if your site has any jQuery errors.
How to test for conflicts:
The best way to determine if a theme and/or plugin is causing the issue is to:
- Temporarily switch your theme to WordPress Default theme.
- Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
- Temporarily deactivate all plugins except WooCommerce.
- Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
- Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
Thanks