Works, until the moment that it doesn’t

  • It’s been 2 weeks that I’m having a huge problem with 2FA and the support gave me just a vague answer. Wordfence work, but if you need any type of help or support, you are screwed.

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  • We’re sorry that this was your experience, but to be fair the support answer wasn’t vague. It asked for some details which you provided. The problem is that the WordPress forums don’t move your topic back to the top of the list anymore when you reply and sometimes these topics get missed.

    The question I’d have for you is why are you activating 2FA for anyone? Users set that up themselves now. If you are using the legacy version (where the admin had to set up 2FA for everyone), we don’t support that anymore.

    Tim

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