Works then doesn’t

  • Resolved crosstherubicon

    (@crosstherubicon)


    3 years, 4 months ago

    Installed then activated the plugin and it right away. Then it didn’t. I cleared cache and that worked… then it stopped working. I like it when it works, solves a problem I’ve been having but I need it to work all the time. How can I solve the intermittent issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @crosstherubicon,

    Apologize for the delay, was away for a couple due to personal reasons.
    That situation is caused by the settings of your cache plugin.

    Can you let me know what cache plugin are you using so I can recommend the best settings?

    Can you also activate the plugin again?
    Thanks

    Thread Starter crosstherubicon

    (@crosstherubicon)

    I am using WP Fastest Cache. Deactivated it and reactivated Mobile Menu and now it seems to be working. If you can recommend the best settings that would be appreciated or another good caching plugin compatible with Divi Theme. I’ll revise my review. Thanks for getting back to me. I have a lot of Divi sites so will probably go Pro once I get this sorted out.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @crosstherubicon Got it, thanks. In that case will be necessary to exclude the CSS and Javascript from Fastest Cache so it won’t break the behaviour of our plugin.

    Check this article for a better understanding
    https://www.wpmobilemenu.com/knowledgebase/tips-tricks/exclude-wp-mobile-menu-css-and-javascript-from-wp-fastest-cache/

    But basically in the WP Fastest Cache settings go to the “Exclude” tab,scroll down and create 2 exclusion rules. 1 to Exclude CSS and another one to Exclude JS.

    Just enter mobile-menu in those exlcusion rules.

    After that you may purge the WP Fastest cache and see if it works.

    Thanks I appreaciate in the end that you may change your review. I’m usually faste r in support but due to personal reasons it wasn’t possible.

    • This reply was modified 3 years, 3 months ago by Rui Guerreiro.
    Plugin Author Rui Guerreiro

    (@takanakui)

    Thanks for the nice review. Let me kow if necessary.

Viewing 4 replies - 1 through 4 (of 4 total)
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