works only on mobile

  • Resolved schnurrbart

    (@schnurrbart)


    7 years, 7 months ago

    Hi,

    i got a little problem with my forms.
    I have two radio buttons connected to different conditions within the plugin- so far so good.
    In all browsers I have the problem that after deciding for one radio button nothing happens. If I resize the browser window or use the same page on my mobile everything works great.
    Same for a second form I am using on the same page. In the second form no conditions are involved, but the grid (e.g. two columns) is not working- on mobile everything works fine.

    The only option to get it work properly is to refresh the page. After the refresh it also works in a normal sized browser window.

    Thank you some much in advance.
    Cheers

    Daniel

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  • Plugin Author Josh Pollock

    (@shelob9)

    Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re experiencing troubles.

    There aren’t any reported bugs about this, so this might be site-specific. You should open a support ticket at calderaforms.com/support.

    Just a note: Caldera Forms is free and always will be for you and other users downloading products from www.remarpro.com. However, for technical support from our team we do ask that you upgrade to Caldera Forms Pro, which includes Priority Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro plans here: https://calderaforms.com/pro/.

    I appreciate your patience. We’ll look out for your ticket in support, and get you back up and running again ASAP.

Viewing 1 replies (of 1 total)
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