Works on JPG but not PNG or SVG files

Hi,

Thank you for contacting our support.

About your issue, we just looked at your website, and all images, including png, svg, jpg have Alt texts (generated by Bialty plugin).

Please check your HTML code, look for “Alt=” and you will find all of them populated by Bialty plugin.

Or is there a specific page where Bialty is not working properly. If so, please provide thess URLs so that we can at this closely.

About your second question, when using Bialty plugin, you can chose between 2 options:

“Replace only missing Alt tags” (so when “Alt=” is empty)
“Replace only already defined Alt tags” (so when “Alt=” is defined with content)

or you can select both options…

Meaning that you can choose to create alt tags only for those missing.

Let us know if it helps.

Regards

You will see in the code pull from the website below that the jpg has the alt added and the png doesnt, this is also the case for svg files.

How does the plugin work? does it do a search and replace of Alt= tags, or will it check that the image has an Alt= at all then add it. unsure if the caching tools is cleaning up the code when minifying

<div class="et_pb_with_border et_pb_row et_pb_row_6 et_pb_equal_columns et_pb_gutters1">
    <div class="et_pb_column et_pb_column_1_2 et_pb_column_13  et_pb_css_mix_blend_mode_passthrough">

        <div class="et_pb_module et_pb_text et_pb_text_9 et_pb_bg_layout_light  et_pb_text_align_left">

            <div class="et_pb_text_inner">
                <p>Integrated Marketing Communications carefully link all of your digital marketing and promotional tools to work together with one key message</p>
            </div>
        </div>
        <!-- .et_pb_text -->
        <div class="et_pb_module et_pb_text et_pb_text_10 et_pb_bg_layout_light  et_pb_text_align_left">

            <div class="et_pb_text_inner">
                <p><a href="https://tornmarketing.com.au/property-marketing/land-estate-marketing-case-study-2/?utm_source=Linkedin&utm_medium=CPC&utm_content=Looking_At_You&utm_campaign=Retargeting_Display">View full case study ></a></p>
            </div>
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        <div class="et_pb_module et_pb_image et_pb_image_7">

            <span class="et_pb_image_wrap "><img class="lazy-loaded" src="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected]" data-lazy-type="image" data-src="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected]" srcset="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 1272w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 300w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 768w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 1024w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 610w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 1080w" data-srcset="" sizes="(max-width: 1080px) 100vw, 1080px"><noscript><img src="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected]" srcset="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 1272w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 300w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 768w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 1024w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 610w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2019/01/[email protected] 1080w" sizes="(max-width: 1080px) 100vw, 1080px" class="wp-image-5208"></noscript></span>
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        <div class="et_pb_module et_pb_image et_pb_image_8 portrait et-animated et_had_animation" style="">

            <span class="et_pb_image_wrap "><img class="lazy-loaded" src="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected]" data-lazy-type="image" data-src="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected]" alt="Torn Marketing project manager, Torn Marketing – Project and Real Estate Marketing – Home, Torn Marketing - Project and Real Estate Marketing" title="The Ardent logo" srcset="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected] 600w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected] 159w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected] 543w" data-srcset="" sizes="(max-width: 600px) 100vw, 600px"><noscript><img src="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected]" alt="Torn Marketing project manager, Torn Marketing – Project and Real Estate Marketing – Home, Torn Marketing - Project and Real Estate Marketing" title="The Ardent logo" srcset="https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected] 600w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected] 159w, https://e8r4d9z4.stackpathcdn.com/wp-content/uploads/2018/12/[email protected] 543w" sizes="(max-width: 600px) 100vw, 600px" class="wp-image-5090"></noscript></span>
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Hi,

Could you please provide the URL concerned with this code ?

Thanks

The page I need help with: https://tornmarketing.com.au/

Hi,

Thank you for these details … !

First of all, could you please disable cache to check whether it’s Bialty issue or a conflict with cache plugin. It might be the cache minifiying plugin removing alt from certain png/svg images.

Also, ….

By default, the way it works … WordPress adds alt=”” for all images. Bialty plugin looks for image tag “<img”, then looks for alt= and, according to settings defined on setting page, add Alt text (Title page, site name &/or Yoast keyword), whether to replace them or not.

However, if you manually code a page or template file with images or shortcodes which do not include “alt=” attributes then unfortunately, Bialty plugin won’t be able to do the job. Which, we think, is the case here.

How to fix this ?

Make sure to include “alt=” attributes in svg images and any other png image (added manually) so that Bialty plugin can find them and add Alt text (based on your settings).

PS: In the case where Bialty plugin would not have been able to do the job properly, it would have shown empty alt=”” or the default text added by default.

Hope this helps.

Let us know.

Hello @dwaynetorn

The problem is that SVG files doesn’t have alt=”” tag, that’s why Bialty is not working for them. Bialty plugin look for <img, then it look for alt= and then do stuff based on if its empty or not or both. WordPress adds alt tags by default for all images. If you manually add an image whether its png/svg/jpg in Text (HTML) editor, directly inside theme code or via shortcode which doesn’t add alt=”” then Bialty won’t do anything.

You just need to add alt tag for all image/svg files and it should work fine. Let us know if there is still issue.

Kind Regards