Works on all but one site

  • Resolved marketingbugle

    (@marketingbugle)


    7 years, 9 months ago

    I’ve just installed the plugin and all is well, apart from on one site.

    When using the Animation feature I get an issue.

    Any settings simply make the object suddenly appear, with no animation at all, however, the BB inbuilt effects work perfectly.

    What should I be looking for in this instance. Any advice appreciated.

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  • Plugin Author smarterdigitalltd

    (@smarterdigitalltd)

    Hi

    Apologies for the delay in replying – I need to figure out how to get notified of these messages!!

    Questions for you (if you’ve not already resolved):

    1) Are you using the same version of the plugin on each site?
    2) Are you using the same plugins on each site?
    3) Are there any different caching mechanisms on the site it’s not working on?

    Also, do you have a URL I can see to check this out?

    Thanks

Viewing 1 replies (of 1 total)
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