• This one sends single contact mail unlike its predecessor which for me sent 3 mails out.
    However, in contact form I can write swear words or selling something and it doesnt trip the spam switch.

    Problem in that there appears no [SUBMIT] button on the contact page. User has to press [Enter] instead in one of the fields to submit which some would not know about. If there is meant to be a submit button there, it may be being blocked or the script is not reaching the button part I dont know.

    Much appreciated and will continue to use thank you.

    • This topic was modified 8 years, 1 month ago by alistairg. Reason: Very good, but this one problem
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor redsand

    (@redsand)

    Hi alistairg,

    I just wanted to say thank you for taking the time to post your review! I know that our plugin users are busy people, and your time is valuable, so it really means a lot to us when users post reviews and thoughtful feedback like this. ??

    I’ll be happy to clarify on functionality and perhaps answer your concern.

    The plugin does not claim to filter swear words and such, for a couple reasons: to protect freedom of speech so that people can choose whatever language they like. Swearing is not offensive to everyone, and so we want people to be able to speak as they like. For example, for those who serve in the military (which I did) and other professions, swearing is merely a part of everyday language. Also, usage varies in different countries, and in English and other languages, swear words vary by location and dialect. I do understand how it may offend others though.

    However, if a site owner wishes to block swear words (or anything else), you can do this by enabling Enhanced Blacklist in the WP-SpamShield settings, and enter any swear words (or other words) that you want to block into the blacklist box.

    Administrators such as yourself will be whitelisted, so that would explain why things weren’t triggered when you tested it yourself. (This would remain true even after adding items to the blacklist.) You will need to have someone else test from another location, who does not have a user account on the site. You are not a spammer, and the plugin knows this. ??

    We built over 100+ filters into the plugin to ensure it’s accuracy. I think you will find it quite accurate.

    We will add more information about this into the documentation to help people get the most out of the plugin.

    If we can help in any other way, please let us know. Feel free to submit a support request at the WP-SpamShield Support page. We also have a number of helpful FAQs and Troubleshooting Guide.

    I hope you have an outstanding week!

    – Scott

    Thread Starter alistairg

    (@alistairg)

    Hi all good thanks for reply.

    One thing; can you advise what could cause the [Send Message] button to disappear in the contact form? Everything else is there and the text box is not covering the button.

    Whoops – found if I tab out of last field the button appears.
    If the last field has data, use can sit there wondering where the button is.
    Suggest you keep it visible I know its hidden to ensure all fields are filled but a tad disconcerting.

    Plugin Contributor redsand

    (@redsand)

    You’re very welcome. ??

    Hmm, nothing should be causing the button to disappear like that. The default settings are for it to be visible 100% of the time, and there is nothing in the plugin that would make it invisible. The contact form fields can be customized via CSS settings on your site, so that would be the only way to make it disappear, unless you have a JavaScript doing something like that. All of the plugin’s CSS and JavaScript code is written and tested to be compliant with modern coding and browser standards.

    If the button is disappearing, that is most likely an issue specific to your site. (Possibly a CSS or JavaScript issue.) If you have any browser plugins that modify CSS or JavaScript, those could also potentially be a source of conflict, depending on your settings. (Also, be sure that you are using the most up to date version of a modern browser such as Chrome, Firefox, Microsoft Edge, etc. Older broswers may not render code correctly according to modern coding standards.)

    I would recommend checking your CSS settings (in theme/child theme/custom CSS/etc) to make sure you don’t have a CSS setting causing it to be invisible (hidden).

    If you check through that thoroughly, and still have issues, please see the FAQs and Troubleshooting Guide linked above, and then submit a support request, and we’ll be happy to help and investigate the issue.

    – Scott

Viewing 3 replies - 1 through 3 (of 3 total)
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