Working with Easy Digital Downloads

  • Resolved mjthehunter

    (@mjthehunter)


    7 years, 1 month ago

    Hi,

    I just started setting up knowledge base for my marketplace when I saw that one of my pages has stopped displaying correctly.
    It’s the page where authors can add their own products to our marketplace

    I’m using Easy Digital Downloads to create the marketplace and for some reason KB seems to be the culprit behind it. As soon as I deactivate KB the page displays as normal.
    It’s very strange, it leaves the top part of the content but removes everything down below. So far I’ve only noted an issue on this one specific page, but it does worry me and makes me think there might also be issues on other pages.

    I’ve tried enabling and disabling some of the CSS settings you provide within KB but nothing seems to work.
    I hope you’re able to help.

    Regards,

    Morten

    The page I need help with: [log in to see the link]

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  • Plugin Author echoplugins

    (@echoplugins)

    Hi Morten,

    We too use Easy Digital Downloads on many sites and have not seen any issues. We would like to dive deeper into your problem , however these forms are not the ideal method.

    Please open a support ticket on our contact form, which will provide us more information to help you better.

    https://www.echoknowledgebase.com/contact-us/
    Thank you.
    Dave

Viewing 1 replies (of 1 total)
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