Not working for guest, only when im logged in on admin

  • Resolved janekleny

    (@janekleny)


    1 year, 7 months ago

    Hi!

    When im logged in to admin – plugin display information and add email to waiting list. When im guest on phone or PC its only loading and not show anything. Please help me to fix that because right now i cannot use the plugin. Thank you in advance.

    • This topic was modified 1 year, 7 months ago by janekleny.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We’re here to assist you.

    Please troubleshoot with the following:

    1. Ensure that the option “Hide Subscribe Form for Guests” is not enabled on your end. Admin Dashboard > Instock Notifier > Settings > Visibility Settings > Hide Subscribe Form for Guests

    2. Deactivate all other plugins except “WooCommerce” and “Back In Stock Notifier for WooCommerce” to determine if the issue persists. Sometimes the issue may be due to a conflict between different plugins.

    3. We tested the URL you provided and noticed that our plugin is currently not active on your end. Could you please activate it? This will help us test the issue in action.

    By following these steps, we can narrow down the cause of the issue and find the appropriate solution.

    Let us know.

    Thanks.

Viewing 1 replies (of 1 total)
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