Working Directories Not Writable

  • Resolved Jeff Lambert

    (@lambje)


    1 year, 1 month ago

    Hello,

    Today I was working on a couple of sites for a client and found that back on July 20 the backups started failing on one site. When I went into the backup dashboard I was greeted with a bunch of error messages stating that the “backwpup-cbb749-logs” and “backwpup-cbb749-temp” directories were not writable. I found a previous ticket stating to change the folder perms to 775. I tried that and it still would fail when I ran “Run Now”. The only way I could get this to run was to flip the perms to “777”, something I’m loathe to do. Previously the folder perms were 755. The other site that is successfully backing up is doing so with perms set at 755. Thoughts?

    I also got a warning that .ftpquota was not readable. I’ve updated the perms on that to 644. Think it was 640 prior to my change.

    Cheers,
    Jeff

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  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @lambje

    thank you for the report, I think this is not related to BackWPUp at all, rather than the permission issue of your server.

    In the first site you have to set 777 for the job to run, this means that BackWPUp and your WordPress site permission do not belong to a user or group (the first two number – 77), but rather belong to anyone (the last number – 7) .

    In order to reslove this, I would recommend you take a look here: https://stackoverflow.com/a/23755604/4214846

    I hope my answer could help!

Viewing 1 replies (of 1 total)
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