Failed restore

  • Tried a simple back up and restore and it failed!

    Dropbox Backup (www_sitename_com-full-2017_03_13_18_45) wasn’t restored
    2017-03-13 19:06:18 MySQL Error: Incorrect string value: ‘\xF0\x9F\x98\x8A” …’ for column ‘option_value’ at row 1

    • This topic was modified 7 years, 8 months ago by stevejones13. Reason: Failed restore
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  • Plugin Author helena46

    (@helena46)

    Hello,

    in order to help you, we would need some additional information that is not preferable to post in opened forum due to security reasons.
    You can submit support ticket to let us help you with your problem and provide with additional information.To help any user and customer we have 24/7/365 free support.
    – Ticket System through installed plugin page on your WordPress;
    – Email support through support(@}wpadm.com;

    We would be glad to help and support you.

    Backup & Restore Dropbox Support Team

    • This reply was modified 7 years, 8 months ago by helena46.
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