WordPress.com Stats Rejecting API Key

  • I’m attempting to install WordPress.com Stats. It’s refusing to accept my API key.

    I get a page that contains this:

    “The API key “############” belongs to the WordPress.com account of “#########”. If this is not your account, please re-enter your API key.”

    The key and the account name shown are correct.

    Below that, this appears:

    “Add new blog to my account

    Do this if this blog is new or has never been associated with your API key. This blog will be added to your WordPress.com account.”

    When I follow that “Add new blog” option, I’m shown a large red notice that warns me of a “Missing API key”. When I enter the API key, it just starts the loop over again.

    THis is on a new 2.7.1 self-hosted site.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Check your WordPress.com accounts. It looks as if the blog (or at least the url) is already associated with one of your other WordPress.com accounts.

    Thread Starter wagerrard

    (@wagerrard)

    I was not able to post this to support because neither of the blogs involved are wordpress.com sites.

    That said, this is obviously a wp.com issue.

    I have two wp.com accounts, but no wp.com site::

    1. dayoldpie; [email protected]
    2. wagerrard; [email protected]

    Two self-hosted WP blogs are associated with dayoldpie:

    1. https://www.distanttarget.com
    2. constanttarget.com

    Note: distanttarget.com no longer exists.

    I want to do two things:

    1. Delete distanttarget.com. Because that site no longer exists, there is no wp-admin page available to enable the deletion.

    2. Dis-associate constanttarget.com from the dayoldpie account and associate it with the wagerrard account.

    I want to use the API key associated with the wagerrard account with the stats plugin.

    FYI: The Aksmet plugin didn’t reject that key.

    Possible?

    The Kismet plugin seems to happily accept any valid API key. It’s only the stats plugin that’s affected by the wp.com account association. You’ll need to email support at wordpress.com and ask them to break the associations for you, so you can set them up again properly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WordPress.com Stats Rejecting API Key’ is closed to new replies.