WordPress WP_mail not work with SMTP woocommerce

  • Resolved agencehookipa

    (@agencehookipa)


    4 years ago

    Hello,

    Since the last update of the woocommerce plugin i have a probleme with sending mail.

    When my plugin Sendinblue for woocommerce is activate and i choose to send mail woocommerce with smtp sendinblue all sending email not work
    After testing in php : mail() work but wp_mail() not work

    Same when i replace this plugin by Mailerlite for woocommerce.

    But if i remove this plugin the sending mail work. (for woocommerce and contactform and admin mail)

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hi @agencehookipa,

    If I am capturing this correctly, since you updated WooCommerce emails aren’t sent via wp_mail().

    As a first step can I ask you if regular WordPress (non WooCommerce) emails are sent properly with wp_mail()? (like lost password email for instance).

    If so, that would be a wider issue, not just WooCommerce, and thus would have to be checked by your host.

    Thread Starter agencehookipa

    (@agencehookipa)

    Yes that’s exactly it.

    In fact, regular WordPress emails are not sent.

    But when I turn off:
    WooCommerce – MailerLite or WooCommerce Subscribe to the Sendinblue newsletter
    The regular emails and contact form work again.

    Knowing that before the update I had these plugins and send them emails were working.

    I tested in a PHP file the wp_mail function of wordpress returns false when I have these plugins activated, but the php mail function works (so I eliminate the server as the source of the problem)`

    Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hi @agencehookipa,

    Ok, so if when WooCommerce – MailerLite or WooCommerce Subscribe to the Sendinblue newsletter is turned OFF, all emails are sending find, I’d say that found the culprit, even if that used to work previously. At this point I’d suggest you contact the authors directly.

    Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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