• MadeCurler

    (@madecurler)


    [ Moderator note: moved to Fixing WordPress. ]

    I’m fairly new to Wp. I had one of my sites hacked recently but managed to get it back from backed up files and Sql. I tightened security by installing iThemes etc and now feel a little safer with strong passwords etc. However when I look at my Dashboard I see only 1 User listed (that’s what I want) but above the “Bulk Actions” and “Apply” buttons I see All(2) | Administrator (2). Do I have a problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • danhgilmore

    (@danhgilmore)

    If you were hacked, the hacker most likely added an account so they could access it later.

    If you have access to the MySQL database via your hosting provider, query the wp_users table:

    SELECT * from wp_users

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    When the counts don’t match what you see on the user list, then usually this means you have rows in usermeta for non-existent users.

    You can identify those rows by looking at wp_usermeta and comparing the user_id with the ids of rows on wp_users. Delete the row(s) of wp_usermeta that have invalid user ids. You can do this via phpmyadmin.

    Note: Backup first.

    Additonal note: See the note — backup first!

Viewing 2 replies - 1 through 2 (of 2 total)
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