WordPress update not working

  • Resolved gurerd

    (@gurerd)


    3 years, 9 months ago

    I have been getting messages that WordPress was unable to update.
    “An automated WordPress update has failed to complete – please
    attempt the update again now.” and when I click on the please attempt
    now link, it still doesn’t update.

    What’s strange is that I currently have version 5.7.2 which I believe is the current version.

    So I installed and ran the plugin from WordPress called SiteHealth. I disabled all my plugins (other than SiteHealth) and activates the Twenty Twenty One theme. I still have the same update error message problem. I also get an error message within SiteHealth “A plugin has prevented updates by disabling wp_version_check()”

    How do I respond to these error messages? It’s confusing since I am updated to the latest version (I think).

Viewing 7 replies - 1 through 7 (of 7 total)

  • I would start by using the reinstall wordpress feature that’s in the “Updates” tab to try and reinstall the core files, maybe something is slightly corrupted.

    If that doesn’t work, let us know.

    Thread Starter gurerd

    (@gurerd)

    So, the first problem was solved. There was a remnant “.maintenance” file on the site that was causing the “An automated WordPress update has failed to complete -please attempt the update again now” Once this was removed, the message stopped.

    However, I still have a problem with an error message from the WordPress Site Health plugin. “A plugin has prevented updates by disabling wp_version_check()”

    What does this message mean and how can I troubleshoot it? I’d appreciate any help. Thanks.

    Denise

    Thread Starter gurerd

    (@gurerd)

    Oops. I forgot to mention that I did update WordPress to reinstall the core files — as you suggested. I’m still getting the strange message from Site Health.

    The msg. means exactly what it says and to find which plugin is causing the msg/problem you should disable all plugins then re-enable them one-at-time.

    To save time, have two Browser Tabs open, one on Health page and one on Plugins page. Enable one plugin then in the other Tab, reload the page using CTRL + F5. If no change enable the next plugin and so on.

    Thread Starter gurerd

    (@gurerd)

    Good idea. However, I still get the problem when I disable all my plugins (except Site Health of course).

    Also, if the health-check plugin is active, there is an error when a manual WordPress
    update is done, but if the plugin is disabled, the update gets through without any issue.

    Should I just ignore the error message? If I can update OK without the plugin?

    If the Site Health plugin is disabled and you can update whatever you want, I would remove it, marked this thread as Resolved and carry on.

    Thread Starter gurerd

    (@gurerd)

    Thanks for your feedback. I’m deactivating the Site Health plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
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