wordpress update issue

  • vcoronel

    (@vcoronel)


    8 years ago

    [ Moved to Fixing WordPress ]

    My site can’t update automatically to the newest version 4.7.2
    I have tried even uploading a plugin to update automatically but there seems to be an issue because it doesnt do anything. On my dashboard it shows I have 4.6 and there is no way to update because it says “Your themes are all up to date” and “Your plugins are all up to date.”

    PLEASE HELP

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Your site definitely needs upgrading. For the time being, I’d strongly suggest carrying out a manual upgrade. In the meantime, try checking your site’s error logs for error messages. Your hosts should be able to help you accessing your site’s error logs. That might help to explain why your site is not updating automatically.

    Thread Starter vcoronel

    (@vcoronel)

    Thank you for your feedback. No errors found. Does the manual upgrade means I will have to replace all folders with new download 4.7.2 installation folders?

    esmi

    (@esmi)

    Everything except the root wp-config.php & .htaccess files and the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folders before uploading the new ones.

    But do review the Codex’s manual update page.

    Thread Starter vcoronel

    (@vcoronel)

    Ok I will do that. It makes sense keeping also the wp-content folder intact as is there where all my plugins and theme are located. Thank you.

    Any idea why I still having problem with “automatic wordpress updates” or do you share the assumption it will corrected once the manual wordpress update will take effect?

    Thank you very much.

    V.

    Thread Starter vcoronel

    (@vcoronel)

    Do you mind if I give you admin credentials to login into the backend of my wordpress account so you can see everything is done based on your expertise but still not working. Thank you in advance.

    Vcitor

    Thread Starter vcoronel

    (@vcoronel)

    I am still having THE SAME ISSUE about my site not being able to UPDATE AUTOMATICALLY. I even loaded a plugin to help with that and it did not work so I had to reinstall it. I don’t like having many plugins on my site to keep it healthy, as a matter of fact I only have ONE (1) plugin activated which is the WPBakery Visual Composer.

    So I had to go through the trouble of making a MANUAL UPDATE via FTP and it did work (4.7.2). My site was updated to the latest version just until I found out in a week later a new version came out (4.7.3) so I find myself now with the bad news I would have to do also, again, a manual update. I have also 12 more sites and they update wordpress automatically, with no help of no plugin, and I really want to get to the bottom of it: why my site can’t update wordpress automatically???

    I am sending you my credentials so you can login and see what the problem is please.

    https://primedesignassociates.com/wp-admin
    USERNAME: admin
    PASSWORD: ^!ktor2015%%

Viewing 6 replies - 1 through 6 (of 6 total)
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