WordPress update counter for plugin stuck at 1

  • Resolved Marisa

    (@marisa2023)


    2 months ago

    Today multiple WPForms plugins were available for update.

    I updated WPForms and WPForms PayPal Commerce. Possibly some other plugins as well.

    After the updates, my WordPress plugin counter is stuck at 1. This is despite all the plugins being updates and no more updates available.

    Perhaps you have not updated all the version numbers in your plugins or made some other mistake.

    Can you check this?

Viewing 1 replies (of 1 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @marisa2023,

    Thanks for reaching out! I’m sorry to hear about the issue on your site.

    Please note that the new version released today was WPForms Pro 1.9.1, along with the new version for paid addons like WPForms PayPal Commerce.

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance??

    From there, our support team will be able to take a closer look at your request.?

    I apologize that we’re not able to respond to paid version questions here in the www.remarpro.com support forums for the free version, but really appreciate your help!

    Thanks!

Viewing 1 replies (of 1 total)
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