WordPress Stats lost during Staging

  • Resolved rithvik2109

    (@rithvik2109)


    4 years, 7 months ago

    I had created a staging site for the website, and Jetpack had enabled safe mode on the main website instead of the staging one.

    After I had deleted the staging website, the stats have deleted, and the stats on my main website are starting afresh.

    Is there anyway I can retrieve the stats?

    The page I need help with: [log in to see the link]

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  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    It sounds like your site might have an identity crisis:

    https://jetpack.com/support/safe-mode/#what-is-an-identity-crisis

    Please email support (at) jetpack (dot) com from the address connected to your WordPress.com username account that owns the Jetpack connection. Then we can help you there.

    As we will need to verify your ownership of the Jetpack connection in this case, this isn’t something we can help with in this forum.

Viewing 1 replies (of 1 total)
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