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WordPress site won`t scroll in chrome

icemantopgun — Tue, 14 Nov 2017 17:55:23 +0000

Hi,

i don’t know when the problem accured but for a few weeks now my wordpress site won’t scroll in google chrome. I tested it on both mac and windows. it seems to work fine with other browsers like safari and firefox.

do you have any idea how to fix it?

thank you for your time.

Reply To: WordPress site won`t scroll in chrome

egf — Tue, 14 Nov 2017 18:04:03 +0000

This will having something to do with some of your javascript. Just a quick look while disabling all JS on the site allows the site to scroll in Chrome. You’ll want to go through and see which JS is causing the issue. It appears there are several js errors, fixing them up should solve your issue.

Reply To: WordPress site won`t scroll in chrome

icemantopgun — Tue, 14 Nov 2017 23:49:19 +0000

Thanks for your response.
I figured out which plugin is causing the problem. its the ultimate addons for visual composer. but i don’t know how to fix the problem. do you have any idea?

Reply To: WordPress site won`t scroll in chrome

wdn2020 — Wed, 15 Nov 2017 04:50:38 +0000

Best is to delete the plugin folder and then install it again.

Reply To: WordPress site won`t scroll in chrome

egf — Wed, 15 Nov 2017 14:26:56 +0000

As above, I would try and reinstall it. If it is still throwing errors your best bet is to report those errors to the plugin developer. If you were to make changes to the plugin yourself they would get overwritten on the next plugin update and you’d lose all your changes.

Reply To: WordPress site won`t scroll in chrome

icemantopgun — Wed, 15 Nov 2017 22:14:52 +0000

Hey guys,
thanks for your time!
the plugin is combined with the theme i use.
there was an update for the theme and the plugin. i reinstalled both and disabled “smoth scrolling” in the visual composer ultimate addons settings. now it works just fine.

thanks again!

Reply To: WordPress site won`t scroll in chrome

aperkins — Wed, 25 Apr 2018 03:12:07 +0000

Thank you! Smooth Scrolling in the visual composer ultimate addons was the problem for me as well.