WordPress Site High CPU Usage (Help)

  • Resolved juanwp22

    (@juanwp22)


    7 months, 4 weeks ago

    Hello,

    I have a server on Cloudways with 1 Core, 1GB RAM, and 25GB SSD. Since the latest update, the CPU usage randomly spikes to 100%, preventing me from editing files and causing the server to crash. This is very unusual because my web traffic is now about half of what it was in previous years, and I never experienced these issues before.

    Site health info:

    ` wp-core

    version: 6.6.1
    site_language: en_US
    user_language: en_US
    timezone: -05:00
    permalink: /%category%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 2
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html
    wordpress_size: loading…
    uploads_path: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content/uploads
    uploads_size: loading…
    themes_path: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content/themes
    themes_size: loading…
    plugins_path: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content/plugins
    plugins_size: loading…
    fonts_path: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content/uploads/fonts
    fonts_size: loading…
    database_size: loading…
    total_size: loading… wp-active-theme

    name: GeneratePress (generatepress)
    version: 3.4.0
    author: Tom Usborne
    author_website: https://tomusborne.com
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, editor-color-palette, custom-logo, menus, editor-styles, editor-style, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
    theme_path: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content/themes/generatepress
    auto_update: Disabled wp-plugins-active (25)

    AAWP: version: 3.40.2, author: AAWP, Auto-updates disabled
    All-in-One WP Migration: version: 7.84, author: ServMask, Auto-updates disabled
    Antispam Bee: version: 2.11.6, author: pluginkollektiv, Auto-updates disabled
    Bing Webmaster Url Submission: version: 1.0.13, author: Bing Webmaster, Auto-updates disabled
    Custom Add to Cart Button Label and Link: version: 1.6.1, author: Coder426, Auto-updates disabled
    Easy Table of Contents: version: 2.0.68.1, author: Magazine3, Auto-updates disabled
    Ezoic: version: 2.12.1, author: Ezoic Inc., Auto-updates disabled
    GenerateBlocks: version: 1.9.1, author: Tom Usborne, Auto-updates disabled
    GP Premium: version: 2.4.1, author: Tom Usborne, Auto-updates disabled
    Grow for WP: version: 1.4.1, author: Grow, Auto-updates disabled
    Heartbeat Control by WP Rocket: version: 2.0.1, author: WP Rocket, Auto-updates disabled
    Instant Indexing: version: 1.1.18, author: Rank Math, Auto-updates disabled
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: version: 5.65, author: MalCare Security, Auto-updates disabled
    Microsoft Clarity: version: 0.9.4, author: Microsoft, Auto-updates disabled
    Redirection: version: 5.4.2, author: John Godley, Auto-updates disabled
    USDA Map The Garden Style: author: (undefined), version: 1.1, Auto-updates disabled
    Weblizar Pin It Button On Image Hover And Post: version: 4.2, author: Weblizar, Auto-updates disabled
    WooCommerce: version: 9.1.4, author: Automattic, Auto-updates disabled
    WP-Optimize - Clean, Compress, Cache: version: 3.4.2, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
    WPCode Lite: version: 2.2.0, author: WPCode, Auto-updates disabled
    WP Meteor: version: 3.4.4, author: Aleksandr Guidrevitch, Auto-updates disabled
    WPS Hide Login: version: 1.9.16.7, author: WPServeur, NicolasKulka, wpformation, Auto-updates disabled
    WPS Limit Login: version: 1.5.9.1, author: WPServeur, NicolasKulka, wpformation, Auto-updates disabled
    Yoast SEO: version: 23.1, author: Team Yoast, Auto-updates disabled
    Zoho Mail: version: 1.5.8, author: Zoho Mail, Auto-updates disabled wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1691
    imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: 1
    post_max_size: 1000M
    upload_max_filesize: 1000M
    max_effective_size: 1,000 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 2 GB
    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    imagick::RESOURCETYPE_FILE: 768
    imagick::RESOURCETYPE_MAP: 2 GB
    imagick::RESOURCETYPE_MEMORY: 965 MB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown wp-server

    server_architecture: Linux 5.10.0-30-amd64 x86_64
    httpd_software: Apache/2.4.61 (Debian)
    php_version: 8.0.30 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 2500
    time_limit: 899
    memory_limit: 511M
    max_input_time: 60
    upload_max_filesize: 1000M
    php_post_max_size: 1000M
    curl_version: 7.74.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-07-29T13:45:29+00:00
    utc-time: Monday, 29-Jul-24 13:45:29 UTC
    server-time: 2024-07-29T08:45:28-05:00 wp-database

    extension: mysqli
    server_version: 10.5.25-MariaDB-deb11-log
    client_version: mysqlnd 8.0.30
    max_allowed_packet: 134217728
    max_connections: 29538 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content
    WP_PLUGIN_DIR: /home/482909.cloudwaysapps.com/gvyhanbtaf/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 511M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable aawp

    version: 3.40.2
    products: 715
    lists: 1
    last_update: July 29, 2024 - 8:44 am
    mbstring: Enabled
    allow_url_fopen: Enabled

    I have already optimized the database and the problem continues. Any idea?

    Regards,

    • This topic was modified 7 months, 4 weeks ago by juanwp22.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @juanwp22

    Well – it might be one of 2 possible problems.
    Do you have WP Rocket installed? If so, it might be the issue, since they’ve had som problems with the plugin exhausting the CPU (huge talk in their Facebook group about this) – here’s a link, where they provide some troubleshooting on this. I think this has been patched though – but if you’re running an older version, the issue might still be there.

    The other thing – which I personally think is causing the issue, is Cloudways.
    I don’t have anything against them personally – I’ve never used them TBH – but I’ve read SO MANY posts on CPU issues with Cloudways. Here’s a thread on the exact same issue as you’re experiencing. Again, I’m not familiar with Cloudways myself – but I’m active in a lot of WordPress groups on Facebook – and they’ve been bashed quite a lot by people experiencing issues with high CPU usage.

    Hope this clears it a bit.

    Best regards
    Aris

    Thread Starter juanwp22

    (@juanwp22)

    Hi @kuckovic

    I do not use WP-Rocket as it is not compatible with Ezoic (Leap). On the other hand I do use Heatbeat Control by WP-Rocket which was a recommendation from Cloudways support. I will read the thread you suggest.

    Regards,

    Juan

    Hi @juanwp22

    Any news on this matter?

    Thread Starter juanwp22

    (@juanwp22)

    Hi @kuckovic

    I deactivated Woocoomerce and all the problems were solved. Apparently that was what was causing the problem, and as I didn’t use it anymore, I didn’t investigate the cause. Now without Woocoomerce everything works perfectly.

    @juanwp22

    Glad it’s working now! ??

Viewing 5 replies - 1 through 5 (of 5 total)
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