• Resolved shaira15

    (@shaira15)


    I can’t get into my wordpress dashboard or website anymore, eveytime I click on any link related to my website, things download like php files. I have disabled new plugins I’ve added and cleared my cache. Bluehost is my domain provider and I tried to go in through that account, but still nothing opens, other then files are downloading onto my computer.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Looks like your index.php file is broken. Replace that from your last good backup and see what happens.

    Thread Starter shaira15

    (@shaira15)

    @jnashhawkins Thank you for your response. How do I do that?

    FTP into the host and find that single file in your backup then upload that into your webroot directory. It should be fairly easy to match up the stored files in the backup to what you have on your host. You may also use Bluehost’s File Manager.

    Your webhost support should be able to help you with that if you are at all unsure.

    I often use something called Total Commander on a Windows laptop or desktop to handle tasks like that. If you’ve ever used the old Norton Commander then Windows Commander will remind you of that with its twin directory ‘panes’.

    If you have any misgivings about doing this then your webhost ‘looking over your shoulder’ will ease your worries.

    Thread Starter shaira15

    (@shaira15)

    Nevermind, I contacted Bluehost, and they were able to get into it and correct the hta access and php handler. It’s working now. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WordPress Site/Dashboard not opening, keeps downloading php files instead’ is closed to new replies.