WordPress Site Crossing Resources Limit

  • I have created a new wordpress site with woocommerce. I am planning to sell some products. Its a new website with hardly any traffic but I noticed that it was running slow.

    When I contacted the hosting company, this is what they told me.

    ——
    On checking, I could see that the website is loading with server temporarily unavailable error. I have checked the logs of oldbookdepot.in and found the following error messages:-

    ——
    [Wed May 11 04:45:45 2016] [warn] [client 115.110.71.146] mod_fcgid: can’t apply process slot for /usr/local/cpanel/cgi-sys/php-fcgi, referer: https://oldbookdepot.in/
    [Wed May 11 04:46:50 2016] [warn] [client 115.110.71.146] mod_fcgid: can’t apply process slot for /usr/local/cpanel/cgi-sys/php-fcgi, referer: https://oldbookdepot.in/
    ——

    The issue that you are facing is mainly due to saturation of the number of fcgi processes allocated for your account. We allow 5 child process and for each child process, 256 worker processes. Once that limit is breached, you see that kind of error. However, those errors are auto-fixed once the number of processes reduce.

    The only way to solve the issue permanently is to optimize the code of the website, to make optimum use of the available resources. You will have to contact your developer for the optimization of the code.

    Is there any fix to this problem.

Viewing 13 replies - 1 through 13 (of 13 total)

  • This is a common problem. Are you on a shared hosting account? If so, your options for fixing the problems are going to be quite limited depending who you are hosted with. Also, if you are on a shared account you will need to strongly consider moving to a new host.

    If you are on a Virtual Private Server (VPS) or dedicated server your options are a little more broad.

    Either way, you should be looking into Caching and/or CDN to help the issue.

    Thread Starter mayank29gupta

    (@mayank29gupta)

    Thanks for the reply. Yes I am on Shared Hosting. If I have to move to new host, could you please recommend any good hosting service where such problem may not arise.

    As for caching, I have installed W3 Total Cache plugin. But it hasn’t helped.

    Thread Starter mayank29gupta

    (@mayank29gupta)

    My Cpanel has the option to enable Cloudflare. Will that help?

    Installing w3 total cache is not all you need to do. You need to be sure it is configured correctly for the server you are on.

    Cloudflare will help but it also could cause other problems. It needs to be configured correctly.

    Before I can advise a good host I need to know who you are hosted with because you may already be on an overall good host and just need to upgrade to a VPS due to the traffic your site is getting.

    Thread Starter mayank29gupta

    (@mayank29gupta)

    Name of my hosting company is Bruwink. I am not sure this issue is created by traffic because as I mentioned earlier, its a new site with literally zero visitors. I have even prevented the site from being indexed to Google as I am still testing it.

    Could you please tell how to configure W3 total cache properly.

    I apologize, I did gloss over that in your original post where you said there is virtually no traffic at present.

    Personally, I have never worked with Bruwink but there are a few things I can say. To start, many hosts do not have good server configurations for WordPress so they use a “bandaid” to fix the misconfiguration. That “bandaid” is a CDN service such as cloudflare. Personally, I would suggest looking into WordPress based hosting such as SiteGround or WordPress engine.

    Also, as I mentioned earlier, simply installing a caching plugin is not the answer. You need to make sure it is configured correctly. Personally, I do not advise users who are implementing caching themselves to use W3 Total cache because it has a ton of settings that are confusing to configure. Take a look at WP Super Cache. It does not have nearly as many settings to figure out.

    Finally, the slowness could be cause by a conflict between a plugin and the theme, vice versa. Worse than that, slowness can be cause by all around bad coding. Would you please tell me what theme you are using as well as all the plugins you have activated?

    Thread Starter mayank29gupta

    (@mayank29gupta)

    Thanks for the reply.

    Currently I am using Twenty Sixteen Theme for my wordpress site. The plugins that are currently active are:

    Akismet (Not Active)

    Auto Terms of Service and Privacy Policy

    Contact Form 7

    Hello Dolly (Not Active)

    Ultimate FAQ

    W3 Total Cache

    WC Fields Factory

    WC Marketplace

    WooCommerce

    WooCommerce – Instamojo

    WooCommerce Product Stock Alert

    WooSocio

    WP Google Analytics

    WP Smush

    WP-DBManager

    YITH WooCommerce Order Tracking

    YITH WooCommerce Wishlist (Not Active)

    I am reviewing this for you. I have not worked with many of these plugins before and I just want to rule out the plugins as being the problem. I will get back to you within a day or so with some further feedback based on my research.

    Would you kindly provide me a link to your website so I can take a look and run a few speed tests?

    Thread Starter mayank29gupta

    (@mayank29gupta)

    Thanks for the help. Link is oldbookdepot.in

    After looking into the plugins and doing some speed/validation tests it does look like setting up CloudFlare or a similar CDN will help. However, this needs to be configured correctly. Also, have you take a look at WP Super Cache? It is a bit easier to configure than W3 Total Cache.

    Thread Starter mayank29gupta

    (@mayank29gupta)

    I have installed WP Super Cache as you suggested. Will wait for couple of hours to see whether it makes any difference.

    As for CloudFlare, I have the option to activate it in the site’s CPanel. I did activate it but not sure what configurations should be made. I have also noticed that cloudflare works only when WWW is added to the URL

    You need to configure it as well and make sure you delete W3 Total Cache completely, do not merely disable it, delete it.

    If you would like help configuring CloudFlare and/or either of the caching plugins you can hire post a project over at Jobs.WordPress.net.

Viewing 13 replies - 1 through 13 (of 13 total)
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