• Resolved kvetylalia

    (@kvetylalia)


    Hello, after installing the cleantalk plugin, I started getting extreme connection requests to the hosting, which blocks them. It’s already over 1500 attempts in the second day.
    the same two urls keep repeating


    I am attaching a screenshot. Thanks for help.

    https://ibb.co/1sRhbfC

    <a ><img src="https://i.ibb.co/5Yst2WQ/problem1.jpg" alt="problem1" border="0"></a>
    • This topic was modified 2 years, 1 month ago by kvetylalia.
    • This topic was modified 2 years, 1 month ago by kvetylalia.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @kvetylalia

    Please, adjust the following Anti-Spam settings to avoid these errors :

    • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —>
    • —> set the option “Set cookies” to “Off” —>
    • —> set the option “Add a CleanTalk Pixel to improve IP-detection” to “Off”

    Did it help?

    Thread Starter kvetylalia

    (@kvetylalia)

    Hellou. thank you so much . but didnt help.

    https://ibb.co/BCJv1Sw

    Plugin Support amagsumov

    (@amagsumov)

    Thank you for your feedback.

    I’ll clarify you questions with developers. We’ll contact you within 2-3 business days.

    Please wait.

    Thread Starter kvetylalia

    (@kvetylalia)


    I will be grateful for your help, as these actions slow down our e-shop quite a bit. The eshop has been running for 2 days, and it has been doing so since using the plugin. I will wait for your answer.

    Plugin Support amagsumov

    (@amagsumov)

    We’ll contact you as soon as we have any news.

    Plugin Support amagsumov

    (@amagsumov)

    Hello @kvetylalia

    We’ve discovered that protection of the search form can cause the issue.

    Please disable the option “Test default WordPress search form for spam” in the plugin settings here:

    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk

    If it doesn’t help, contact us via our Support System:

    https://cleantalk.org/my/support/open

    Thank you.

    Plugin Support katereji

    (@katereji)

    Hello.

    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 7 replies - 1 through 7 (of 7 total)
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