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Resolved John
(@vsourztesting)

1 year, 4 months ago

Hi,

When I install the plug-in, an error message looks like this: “It seems like there’s something interfering with your WordPress REST API. This needs to be fixed in order to grant access to this plugin. More info here. We’re getting the following error accessing your WooCommerce API from our server:”.

The following REST API endpoint is returning a valid JSON but the returned content-type is text/html instead of the expected application/json:

Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)

pochod
(@pochod)

1 year, 4 months ago

Hi John,

Thanks for reaching out. There can be many reasons for this error. The most common ones are described in this article: https://revenuehunt.com/faqs/woocommerce-authentication-error-404-not-found-missing-parameter-app-name/

Please take a look at it with your developer. It can be that it’s also another plugin (like WPML or cookies plugin) that interferes with your API, so you may try disabling it and then trying to grant access again.

If you have any further questions, you can reach out to our support directly: https://revenuehunt.com/contact/

Plugin Author RevenueHunt
(@revenuehunt)

1 year, 3 months ago

Marking as resolved.

markbarna
(@markbarna)

10 months, 2 weeks ago

@pochod I disabled all the plugins and still I have this error.
Just the plugin and woocommerce. WP installation with BricksBuilder.

pochod
(@pochod)

10 months, 2 weeks ago

Hello @markbarna, I’ve sent this link in the other support threads as well, please check it out:

https://revenuehunt.com/faqs/troubleshooting-product-recommendation-quiz-app-issues-for-wordpress-woocommerce/

It explains the reasons for these errors and possible solutions.

If you’ve exhausted all listed solutions without success, the errors may be due to some specific configurations in your website. In such cases, you may need to consult your developer, hosting provider or review server logs for potential clues. Unfortunately, our capacity to assist is limited in these scenarios.

markbarna
(@markbarna)

10 months, 2 weeks ago

Thank you @pochod. Also replied via email.
Checked the link and looks like the problem is still there and as I can see also for other users.
I will check again just in case but looks like I can’t find a possible solution
Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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