Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author JW Player

    (@longtail-video)

    How did yo encode this file?

    [video src="https://www.lifeleap.org/grow/wp-content/uploads/sites/2/2014/05/mastery.mp4" /]

    Thread Starter andrew55

    (@andrew55)

    Handbrake, with “web optimized” setting enabled. Has worked great on all desktops and mobiles, until we made site secure (with SSL).

    Thread Starter andrew55

    (@andrew55)

    Just to make sure, I encoded the mp4 again through HandBrake, with “web optimized” setting enabled.

    Uploaded video to site and it’s on testpage (link above) now.

    Still doesn’t work on secure page (SSL).

    We have a GlobalSign certificate, which is known to be a good SSL option (not a junk SSL).

    Thanks for any suggestions on getting this fixed.

    Plugin Author JW Player

    (@longtail-video)

    In the file jwplayermodule.php, right at the top, is a place where you can load jwplayer js from, you can point to a SSL version of the player here.

    https://ssl.p.jwpcdn.com/6/10/jwplayer.js

    Thread Starter andrew55

    (@andrew55)

    Thanks for the help.

    In jwplayermodule.php, I did point to the SSL version. I also tried pointing it to a JW player installed on a directory in our site:

    define("JWP6_PLAYER_LOCATION", "https://www.lifeleap.org/jwplayer/jwplayer.js");

    Still getting same error: Cannot Play Video – Sorry, this video cannot be played.

    Any ideas on what I can do to get it to work?

    Thanks for any help.

    Plugin Author JW Player

    (@longtail-video)

    Ok, so then, I guess, it doesn’t have to do with the player being on non SSL. Are there any differences between your two web servers (other than SSL)?

    Thread Starter andrew55

    (@andrew55)

    No difference between servers – they are the same.

    Also, the video itself plays fine in Flowplayer WP Plugin, even with SSL.

    But I prefer JW PLayer if at all possible.

    Plugin Author JW Player

    (@longtail-video)

    That is weird. Have you tried to embed this particular video with just an HTML5 <video> tag to see if the issues still happen with the SSL server and the Samsung Galaxy S3?

Viewing 8 replies - 1 through 8 (of 8 total)
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