WordPress Platform Misbehaving on Server

  • I am having a problem with my website.

    The problem is that my site is being hacked by someone misusing the WordPress software platform.

    I am running the latest version of WordPress and I am finding that the reserve IP namely, 10.30.*.* (10.30.88.*) are causing the plugins designed to create firewalls are being taken over.

    In other words, my current ISP IP address of 24.47…. is being controlled by IP 10.30.*.* Therefore, it cannot be blocked.

    I have asked my server Company to block the offending IP’s but have been told that the problem is the WordPress Platform.

    They have suggested checking the issue with WordPress since the issue is coming from their platform and not there’s. Unfortunately they would like to assist further but are limited in their knowledge of the WordPress platform.

    Can anyone assist. I can assure all that the mqSQL database has been scrubbed and even emptied and reloaded. We are only running simple WordPress Plugins on our site.

    Can anyone please assist me on how to solve my problem?

    Thanks,

    Ed

Viewing 1 replies (of 1 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    www.remarpro.com does not providing hosting for sites, it provides the software for other people to build their own sites on their own hosts. WordPress’s philosophy and bill of rights permit people to use WordPress software for any reason they want, without any enforcement over legality or illegality. We leave that up to the webhosts. In cases of theft, abuse, harassment, or other such behavior, your best recourse is to contact their web host directly. You can use WHOIS to determine where they’re hosted, as well as resources like https://www.whoishostingthis.com to find relevant information.

    IF it’s on a “10” net, that that’s in-house at your host, as you noted, and they need to take action against the problem site.

Viewing 1 replies (of 1 total)
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