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Resolved syurahbilrafidy
(@syurahbilrafidy)

4 years, 6 months ago

I am a junior developer. I was task to update my company e-commerce site which depends on woocommerce. The previous version of woocommerce used was 2.2.10 and the wordpress version was 4.1.31. Im trying to update the wordpress to version 5.4.2 and woocommerce 4.3.2 . There is no significant or fatal error after updating the wp version. The website seems to be working well. But after updating the woocommerce I realized that I cant view pages. Such as cart page, checkout page etc. Also if I create a page and click ‘View’, instead of redirect me to the page it will redirect me to homepage,and this problem happen to all pages. Any solution?

Viewing 4 replies - 1 through 4 (of 4 total)

Rynald0s
(@rynald0s)

Automattic Happiness Engineer

4 years, 6 months ago

Hi @syurahbilrafidy!

As a first step, please recreate the pages as per https://docs.woocommerce.com/document/woocommerce-pages/#section-1

Once done, tell WooCommerce what pages to use as per https://docs.woocommerce.com/document/woocommerce-pages/#section-2

When that is done, please head over to your dashboard, and under “Settings > Permalink” settings, re-save your current permalinks. There is no need to make any changes, just re-save these settings, and then see if this helps resolve the issue.

Cheers!

Thread Starter syurahbilrafidy
(@syurahbilrafidy)

4 years, 6 months ago

Hi @rynald0s thanks for taking your time replying. I have tried your solution, but the problem still persist

Plugin Support Damianne P (a11n)
(@drwpcom)

4 years, 4 months ago

Hi @syurahbilrafidy. What are you current permalink settings? Has the issue resolved with the latest updates to WooCommerce?

If the issue persists, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply. Feel free to redact any sensitive information.

Plugin Support Damianne P (a11n)
(@drwpcom)

4 years, 4 months ago

We haven’t heard back from you so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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