WordPress login page not loading

  • Resolved robertsnazzle

    (@robertsnazzle)


    4 years, 6 months ago

    Instead of the normal WP login page with the nice graphic, I get a generic login prompt (like these

    I’ve tried looking at .htaccess, wp-config.php, and more

    With any other webhosting service, I have zero issues, but it appears to only occur with them. Odd thing is that I can use their one click WP installer and it works fine, but when I log out of that instance, I cannot log back in with the very same issue.

    Here’s phpinfo:
    https://odinsage.com/phpinfo.php

    Any suggestions will be appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Euler

    (@eulerarthur)

    Hey Robert. Sometimes the wp-login.php file may have been corrupted or uploaded incorrectly. Try this:

    Delete wp-login.php off of your server and upload a new copy from a fresh WordPress download. Remember, overwriting files via FTP can lead to incomplete transfers.
    Edit wp-login.php as follows:
    Go to the case retrievepassword section, found under this comment:
    // redefining user_login ensures we return the right case in the email
    Replace:

    $user_login = $user_data[“user_login”];
    With:

    $user_login = $user_data->user_login;

    Thread Starter robertsnazzle

    (@robertsnazzle)

    This is what I have in wp-login.php:

    	// Redefining user_login ensures we return the right case in the email.
	$user_login = $user_data->user_login;
	$user_email = $user_data->user_email;

    still not working.

    Thread Starter robertsnazzle

    (@robertsnazzle)

    As it turned out, the system admins instituted an additional login procedure for all WordPress sites on their shared server. The WP login page is blocked until you enter credentials they provide you.

    * Issue Resolved *

Viewing 3 replies - 1 through 3 (of 3 total)
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