WordPress Image Uploads Failing in New Year 2018 (worked as of Dec.30th)

  • Resolved KrNel

    (@krnel)


    7 years, 2 months ago

    Hello,

    In trying to add images to my wordpress site, it uploads the image to the server, but it shows a grey square rather than the actual image.

    View post on imgur.com

    If I try to add the image to my post, it is a blank failed image load.

    View post on imgur.com

    I verified through FTP, and the image is indeed uploaded.

    This only started in the new year (Jan 2nd 2018). My last post on December 30th 2017 had successful image uploads added to that post.

    Can anyone please assist me on resolving this issue? It really sucks to not be able to post anymore…

    Thank you.

    • This topic was modified 7 years, 2 months ago by KrNel.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Are the derivative images being created? Look in wp-content/uploads/whatever using FTP or your control panel’s file manager. If not, it could be that you’re out of file space (or out of space in /tmp). Ask your host about that.

    Are there any error messages?

    Thread Starter KrNel

    (@krnel)

    Hi, thanks for replying.

    Yes, all image sizes are created. The files are there.

    There are no error messages.

    Thanks.

    Thread Starter KrNel

    (@krnel)

    Update on issue, in trying to go to the image URL/path directly in the browser, I get a “403 Forbidden” error message:

    —
    Forbidden

    You don’t have permission to access /2018/01/Brain_power.jpg on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    —

    Can I resolve this issue, or does the host need to fix permission access on their end? WordPress can create the folder, upload image, but the images are not viewable by wordpress or a browser…

    Thank you.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I’d ask your host to look into it.

    Thread Starter KrNel

    (@krnel)

    The host was the issue, somehow all the folders got 600 perms for 2018/01… so no one could access lol. Fixed now. Thanks for the assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WordPress Image Uploads Failing in New Year 2018 (worked as of Dec.30th)’ is closed to new replies.