WordPress has found an error with “MailPoet”.

  • Hi,
    I received this email this morning from you.

    “An error of type E_ERROR was caused in line 91 of file /home/clients/2679af126ce085705b39c469e390c4d1/web/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver. php. Error message: Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/clients/2679af126ce085705b39c469e390c4d1/web/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/ lib/Doctrine/DBAL/Driver/PDOConnection.php:78
    Stack trace: 0 /home/clients/2679af126ce085705b39c469e390c4d1/web/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(78): PDO->query(‘SELECT w0_ .name…’) 1 /home/clients/2679af126ce085705b39c469e390c4d1/web/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOQueryImplementation.php(22): MailPoetVendor\Doctrine\DBAL\Driver\ PDOConnection->doQuery(‘SELECT w0_.name…’) 2 /home/clients/2679af126ce085705b39c469e390c4d1/web/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\Doctrine\DBAL\Driver\PDOConnection- >query(‘SELECT w0_.name…’) 3 /home/clients/2679af126ce085705b39c469e390c4d1/web/wp-content/plugins/mailpoet/vendor-pref “

    What should I do ?
    For the moment, my site seems to be working normally.
    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    This is a temporary error that?happens when MailPoet could not establish a database connection at that time. It is automatically retried later and doesn’t affect how the plugin works.

    WordPress catches those errors and sends a notification about it, so you can check and confirm if your website or plugin is still working properly or not, but in fact, they are harmless.

    You can take a look at this guide to resolve the error in case it still persists: https://kb.mailpoet.com/article/307-how-to-fix-general-error-2006-mysql-server-has-gone-away

    Feel free to get back to us in case you have any additional questions!

    Thread Starter Jack

    (@netqui1)

    Hi,

    Thank you for your reply. The curious thing is that I have been using Mailpoet for a year without any problem until now…

    I followed your link, but not being a computer scientist, it is incomprehensible to me.

    I’ll see if anyone can help me… Thanks again.

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello again,

    We suggest you?contact the support staff of your host and ask for further assistance.

    You can share the documentation we shared with you with them so that they know what to do.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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