Need Help ASAP – WordPress FTP

  • Hoping someone can help tonight.

    I have been asked to move a WP site. I use WordPress move and have not had any problems before.
    Wordpress keeps telling me that the FTP details are incorrect. I have checked these in Filezilla and can access all files no problem.
    I have tried updating the wp-config file which pulls in the details but when I look at the password it is only putting in 5 characters out of about 10. I really need an answer asap as this site needs to be moved.

    Any help please!!

    Cheers

    Jonathan

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey, Jonathan!

    Without more detail, I’m not quite sure what might be going on there, but one thing you could check, is that the ftp constant hasn’t been previously defined somewhere in the wp-config file. What you’re looking for will resemble something like this, probably somewhere near the end of the file: 

    define('FTP_USER', 'username');
define('FTP_PASS', 'password');

    If those are in the file, make sure the ftp information is correct for the new host, or you might try removing them entirely and then recheck the result. Just a guess, mind you.

    Some info on defining constants (if it applies to your situation): WordPress Upgrade Constants

    Thread Starter jayvly

    (@jayvly)

    Hi Clayton,

    Thanks for getting back to me.
    I checked the wp-config file and there is nothing like that in it.

    I did manually install the new version of wordpress but now all I get when I try to use the WordPress Move is a 500 (Internal Server) error.
    Really starting to get to me. I have used this many times without a problem.

    Not sure where go from here and don’t know enough to move it manually.
    Do you have to copy all files and folders if WordPress is already setup on the new server?

    Do you have to copy all files and folders if WordPress is already setup on the new server?

    [edited for clarity] Not necessarily, but you would need to move the contents of /wp-content in order to keep the current themes and plugins. I’m afraid I’m not familiar with the WordPress Move plugin, so I don’t have a valid frame of reference for what effect that might have on the move.

    Some additional reference material for you if you need it: Moving WordPress

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Need Help ASAP – WordPress FTP’ is closed to new replies.

Tags