WordPress fatal error

  • Resolved hafman

    (@hafman)


    1 year, 1 month ago

    Hello

    I just received an email from the site notifying a fatal error related to “Product Customer List for WooCommerce”. Both the Admin and front facing sites are loading without issues.

    WordPress version 6.3.2 Active theme: barefootopera (version 0.1) Current plugin: Product Customer List for WooCommerce (version 3.1.6) PHP version 8.1.24

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    Error Details

    An error of type E_ERROR was caused in line 492 of the file /var/www/vhosts/barefootopera.com/httpdocs/site/wp-content/plugins/wc-product-customer-list/lib/Wpcl_Data_Compilation.php.

    Error message: Uncaught Error: Class “Automattic\WooCommerce\Utilities\OrderUtil” not found in /var/www/vhosts/barefootopera.com/httpdocs/site/wp-content/plugins/wc-product-customer-list/lib/Wpcl_Data_Compilation.php:492 Stack trace: #0 /var/www/vhosts/barefootopera.com/httpdocs/site/wp-content/plugins/wc-product-customer-list/lib/Wpcl_Display.php(44): Wpcl_Data_Compilation::gather_item_sales(Array, Array, Array) #1 /var/www/vhosts/barefootopera.com/httpdocs/site/wp-admin/includes/template.php(1443): Wpcl_Display->render_meta_box(Object(WP_Post), Array) #2 /var/www/vhosts/barefootopera.com/httpdocs/site/wp-admin/edit-form-advanced.php(688): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #3 /var/www/vhosts/barefootopera.com/httpdocs/site/wp-admin/post.php(206): require(‘/var/www/vhosts…’) #4 {main} thrown

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hafman

    (@hafman)

    I should add that we had to deactivate the plugin since it caused products to be uneditable and the text turned white in the editor! Quite bizarre but seems to be a bug when used with this version of WooCommerce (4.5.3)

    Plugin Author Kokomo

    (@kokomoweb)

    Hi, Sorry the new version of the plugin is not compatible with such an old version of WooCommerce. Please update it to the latest version (8.2.1)

    Thread Starter hafman

    (@hafman)

    Thanks, that is on the cards soon. For now we are using an older version of the plugin.

    All the best and thanks for a quality useful plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
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