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Resolved

(@ep0ch)

Should I create this table or it could be an error fixable in some other way? Every time I search a customer number I get one of these errors in error_log within the WordPress document root. I need some help in debugging this please I am in panic mode:

[16-Dec-2022 14:12:35 UTC] WordPress database error Table 'store_wp557.wp_wc_customer_lookup' doesn't exist for query SELECT SUM(wps.total_sales) 
                            FROM wp_wc_customer_lookup AS wpl 
                            JOIN wp_wc_order_stats as wps ON wpl.customer_id = wps. customer_id 
                            WHERE wpl.user_id=122442
         made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('wp_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Form_Handler::process_login, wp_signon, do_action('wp_login'), WP_Hook->do_action, WP_Hook->apply_filters, XLWCTY_Common::update_user_order_count, XLWCTY_Common::get_customer_total_spent

Viewing 4 replies - 1 through 4 (of 4 total)

Igor H

(@ihereira)

1 year, 11 months ago

Hello,

May I ask, was the search performed directly on the database? Or via custom code?

To understand better what is the site’s configuration, please share a copy of your site’s System Status Report: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Thread Starter

Jason M

(@ep0ch)

1 year, 11 months ago

WordPress Environment

WordPress address (URL): https://hakaiculture.com
Site address (URL): https://hakaiculture.com
WC Version: 7.2.1
REST API Version: ? 7.2.1
WC Blocks Version: ? 8.9.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 1 GB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.86.0
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.7.40
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.2.0
WC Database Prefix: wp0j_
Total Database Size: 3283.08MB
Database Data Size: 2298.64MB
Database Index Size: 984.44MB
wp0j_woocommerce_sessions: Data: 134.02MB + Index: 0.19MB + Engine InnoDB
wp0j_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0j_woocommerce_order_items: Data: 30.55MB + Index: 10.52MB + Engine InnoDB
wp0j_woocommerce_order_itemmeta: Data: 230.77MB + Index: 168.30MB + Engine InnoDB
wp0j_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0j_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp0j_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_acfw_virtual_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_actionscheduler_actions: Data: 68.09MB + Index: 53.30MB + Engine InnoDB
wp0j_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_actionscheduler_logs: Data: 49.08MB + Index: 29.09MB + Engine InnoDB
wp0j_aioseo_cache: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
wp0j_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0j_aioseo_posts: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
wp0j_bwf_contact: Data: 1.52MB + Index: 0.92MB + Engine InnoDB
wp0j_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_bwf_funnelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_bwf_funnels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_bwf_optin_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_bwf_wc_customers: Data: 1.52MB + Index: 0.19MB + Engine InnoDB
wp0j_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_commentmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
wp0j_comments: Data: 30.55MB + Index: 20.09MB + Engine InnoDB
wp0j_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp0j_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_e_submissions: Data: 1.52MB + Index: 1.03MB + Engine InnoDB
wp0j_e_submissions_actions_log: Data: 0.16MB + Index: 0.33MB + Engine InnoDB
wp0j_e_submissions_values: Data: 0.50MB + Index: 0.22MB + Engine InnoDB
wp0j_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
wp0j_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_litespeed_img_optm: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
wp0j_litespeed_img_optming: Data: 0.14MB + Index: 0.05MB + Engine InnoDB
wp0j_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_newsletters: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp0j_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp0j_mailpoet_scheduled_tasks: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wp0j_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp0j_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0j_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_mailpoet_subscribers: Data: 23.55MB + Index: 28.13MB + Engine InnoDB
wp0j_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_subscriber_segment: Data: 15.52MB + Index: 10.03MB + Engine InnoDB
wp0j_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_options: Data: 128.47MB + Index: 23.19MB + Engine InnoDB
wp0j_postmeta: Data: 1088.98MB + Index: 309.72MB + Engine InnoDB
wp0j_posts: Data: 29.55MB + Index: 18.06MB + Engine InnoDB
wp0j_s2w_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_searchwp_index: Data: 1.52MB + Index: 0.78MB + Engine InnoDB
wp0j_searchwp_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_searchwp_status: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_searchwp_tokens: Data: 0.19MB + Index: 0.27MB + Engine InnoDB
wp0j_serformance_image_optimizer: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp0j_serformance_warmup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp0j_sms_send: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_sms_subscribes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_sms_subscribes_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_swift_performance_image_optimizer: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp0j_swift_performance_warmup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp0j_taxjar_record_queue: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wp0j_termmeta: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
wp0j_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp0j_term_relationships: Data: 0.28MB + Index: 0.11MB + Engine InnoDB
wp0j_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp0j_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_usermeta: Data: 294.83MB + Index: 239.45MB + Engine InnoDB
wp0j_users: Data: 20.55MB + Index: 14.55MB + Engine InnoDB
wp0j_wcusage_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wcusage_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wcusage_register: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp0j_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wc_customer_lookup: Data: 16.55MB + Index: 9.03MB + Engine InnoDB
wp0j_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_wc_order_coupon_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp0j_wc_order_product_lookup: Data: 27.55MB + Index: 21.06MB + Engine InnoDB
wp0j_wc_order_stats: Data: 13.52MB + Index: 9.55MB + Engine InnoDB
wp0j_wc_order_tax_lookup: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp0j_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp0j_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_wc_product_meta_lookup: Data: 0.31MB + Index: 0.53MB + Engine InnoDB
wp0j_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0j_wdp_persistent_rules_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wfacp_stats: Data: 0.30MB + Index: 0.44MB + Engine InnoDB
wp0j_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0j_woel_woocommerce_order_emails_log: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp0j_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wpmailsmtp_debug_events: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp0j_wpmailsmtp_emails_log: Data: 53.52MB + Index: 1.64MB + Engine InnoDB
wp0j_wpmailsmtp_email_tracking_events: Data: 0.23MB + Index: 0.23MB + Engine InnoDB
wp0j_wpmailsmtp_email_tracking_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_wt_sc_coupon_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0j_yoast_indexable: Data: 8.52MB + Index: 3.36MB + Engine InnoDB
wp0j_yoast_indexable_hierarchy: Data: 0.34MB + Index: 0.41MB + Engine InnoDB
wp0j_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0j_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0j_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 879
custom_css: 2
elementor_library: 9
mailpoet_page: 1
nav_menu_item: 39
page: 35
post: 7
product: 327
product_variation: 2496
revision: 153
shop_coupon: 421
shop_order: 101599
shop_order_refund: 6374
shop_subscription: 8
shopengine-template: 1
wfacp_checkout: 3
wffn_ty: 1
wp_global_styles: 1
wpcode: 2
xlwcty_thankyou: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (39)

Coupon Affiliates for WooCommerce: by Elliot Sowersby
RelyWP – 5.4.0

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5.1.1
Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 3.5.2
Afterpay Gateway for WooCommerce: by Afterpay – 3.5.2
Astra Pro: by Brainstorm Force – 3.9.3
Attentive Tag WP Plugin: by – 1.0.0
Caddy - Announcements: by Tribe Interactive – 1.1.0
Caddy - Premium Edition: by Tribe Interactive – 1.6.10
Caddy - Smart Side Cart for WooCommerce: by Tribe Interactive – 1.9.5
GTM4WP: by Thomas Geiger – 1.16.2
Elementor Pro: by Elementor.com – 3.9.1
Elementor: by Elementor.com – 3.9.1
Facebook for WooCommerce: by Facebook – 3.0.6
Fake Pay For WooCommerce: by Anthony Graddy – 1.1.0
Header Footer Code Manager: by 99robots – 1.1.32
Jetpack: by Automattic – 11.6
Klaviyo: by Klaviyo
Inc. – 3.0.4

Metorik Helper: by Metorik – 1.5.2
NitroPack: by NitroPack LLC – 1.5.17
Privy Website Widget: by Privy Inc. – 2.0.11
Shopping Feed For Google and Facebook by Simprosys: by Simprosys InfoMedia – 1.8
Snap Pixel: by Hassan Ali – 1.5.6
Synctrack Add Paypal Tracking: by Omegatheme – 1.0.0
TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 4.1.5
WooCommerce Thank You Page - NextMove: by XLPlugins – 1.16.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

WooCommerce Authorize.Net Gateway (Enterprise): by Pledged Plugins – 5.2.2
One Click Upsell Funnel for Woocommerce: by WP Swings – 3.2.4
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.14
WooCommerce All Products For Subscriptions: by WooCommerce – 4.0.3
One Click Upsell Funnel For WooCommerce Pro: by WP Swings – 3.6.9
WooCommerce PayPal Payments: by WooCommerce – 2.0.1
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.19.0
WooCommerce Shipment Tracking: by WooCommerce – 1.9.0
WooCommerce Subscriptions: by WooCommerce – 4.7.0
WooCommerce: by Automattic – 7.2.1
FunnelKit Checkout: by FunnelKit – 3.5.7
WP Mail SMTP Pro: by WPForms – 3.6.1
YITH PayPal Payments for WooCommerce Extended: by YITH – 2.3.0

Inactive Plugins (2)

FunnelKit Funnel Builder: by FunnelKit – 2.8.2
WP Mail SMTP: by WPForms – 3.6.1

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (1)

SSO: by Garth Mortensen
Mike Hansen – 0.4

Settings

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #5 - /shop/
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

Theme

Name: Astra
Version: 3.9.4
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: –

Subscriptions

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://hakaiculture.com
Subscription Statuses: auto-draft: 2
wc-active: 4
wc-pending-cancel: 1
wc-on-hold: 1

WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

Store Setup

Country / State: United States (US) — Washington

Subscriptions by Payment Gateway

Authorize.Net: wc-active: 4
wc-on-hold: 1
wc-pending-cancel: 1

Payment Gateway Support

Fake Pay: products
Authorize.Net: subscriptions
products
refunds
subscription_cancellation
subscription_reactivation
subscription_suspension
subscription_amount_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
subscription_date_changes
multiple_subscriptions
pre-orders
add_payment_method
tokenization

PayPal: refunds

WooCommerce PayPal Payments

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: ?
Used PayPal Checkout plugin: –
Tracking enabled: ?

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-12-20 19:31:11 -08:00
Options: ?
Notes: 39
Onboarding: completed

All Products for WooCommerce Subscriptions

Template Overrides: –

Action Scheduler

Canceled: 1
Oldest: 2022-11-19 23:25:23 -0800
Newest: 2022-11-19 23:25:23 -0800

Complete: 173,180
Oldest: 2022-11-20 15:23:09 -0800
Newest: 2022-12-20 06:14:20 -0800

Failed: 17,503
Oldest: 2022-11-17 02:24:22 -0800
Newest: 2022-12-15 13:30:17 -0800

Pending: 23
Oldest: 2022-12-20 06:14:25 -0800
Newest: 2023-01-19 06:46:33 -0800

Status report information

Generated at: 2022-12-20 06:15:09 -08:00
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Igor H

(@ihereira)

1 year, 11 months ago

Hi,

Thanks for sending the system status report. I was checking my testing site and the table is present.

WC Database Prefix: wp0j_

I was checking your system status report and the table name is different, it appears as wp0j_wc_customer_lookup, because the database prefix is different.

[More info].

I hope this provides clarity.

Plugin Support

Gabriel – a11n

(@gabrielfuentes)

1 year, 10 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

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