WordPress error with Woocommerce active

  • Resolved pravtiw

    (@pravtiw)


    5 months, 1 week ago

    Hi, since last 8 months I am facing issues while creating a new post or editing an existing post in wordpress. The problem is caused by the Woocommerce plugin. With WC active, the WordPress post/page editor does not load properly. It does not show option to upload featured image and add post categories. WC is also causing issues with Elementor editor. When I try to edit a page with ELementor, the page does not load.

    All these issues go away when I deactivate Woocommerce. I have tried all options of deactivating plugins, default themes, etc. The problem is only with WC active.

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  • Hey @pravtiw ,

    Thanks for reaching out! I’m unable to reproduce this on my test site while using the latest version of WooCommerce core and the default Storefront theme.

    Can you check for any console errors on those specific pages (post edit /page edit) while WooCommerce is active, and share those with us here. You can read more about?using your browser console to identify errors here

    Additionally, can you please share the following so that we can take a peek at the sites current environment, and any errors being produced:

    • System Status Report:?You can find this via?WooCommerce?→?Status. Select?Get system report?and then?Copy for Support.
    • Fatal Error Log:?Please share any?fatal error logs?(if any) found under?WooCommerce?→?Status?→?Logs

    Cheers

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi! I’ll close this out for now as we haven’t heard back from you. We’re just a message away when you’d like to resume.

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