wordpress edit page crash because of otter

Hey @tonigtgtg,

Are you getting any error in particular? Which version of WordPress and Otter you’re using?

Thank you!

Hey @hardeepasrani,

I am just getting this whenever I am activating otter

View post on imgur.com

I am trying to edit any page or write any post, but it is straight up crashing

Hi @tonigtgtg,

We’re not able to replicate this on our test instances and no other users reported this. Please make sure you use the latest version of WordPress. If the issue persists, please deactivate the rest of the plugins one by one, except Otter, and check if the issue may be caused by a plugin conflict. To do this safely, please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all the plugins, reactivate Otter and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one.

Have a nice day!

Hey again, I did so and found that it was conflicting with this plugin https://imgur.com/a/Vvgxr6N but this is an important one and I can’t find an alternative to it, do you think there are a way to activate both?

Hi @tonigtgtg!

I tried to install that plugin, but it throws a fatal error on my end even when no other plugins are installed, so we can’t test this to check if it’s a conflict. Please address this issue to the support team of that plugin, maybe they will be able to provide more insights about it.

Thank you!