WordPress Does Not Display Update Status

  • Hello,

    I’ve had this problem since installing WordPress on my server a year or so ago. It’s not a showstopper, but it is annoying:

    When I update plugins and/or themes, the update page does not display update status. the page doesn’t go blank or anything. It just doesn’t display update status.

    Normally, you’d see:

    The update process is starting.  This process.. (etc.)
Updating Plugin Example plugin (1/<n>)
Example plugin updated successfully. Show details.
etc.
etc.
Disabling Maintenance mode...
All updates have been completed.
Return to plugins page  | Return to WordPress Updates

    But I see none of this, UNLESS I’m using Internet Explorer (currently version 11)

    I should note that the updates install fine, regardless of the browser I’m using. If using Firefox or Chrome (both current versions as of today) I just wait a few minutes, click on Updates again, and WordPress shows that everything’s been updated.

    I’m running WordPress as follows:
    Linux (Arch 3.19.3-3)
    nginx web server 1.6.2
    PHP 5.6.7
    mysqlnd 5.0.11
    mysql PDO

    I’m looking for clues as to what functionality is broken. What drives display of update status during updates? I suspect it’s a configuration problem, although I’ve been unsuccessful figuring this out (for a year now!) ??

    Thank you for any help you can provide me.

    steady

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If that does not resolve the issue, try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.
    – If all the above steps do not resolve the issue, then try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
    – If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter steadybright

    (@steadybright)

    Thank you for the ideas.

    I’ve tried all of your suggestions, without success.

    Since I host my own server, I suspect the issue is related to a back-end configuration problem that is not overtly documented, or that I’ve managed to overlook for quite a while now–some PHP configuration issue, or perhaps with my nginx web server.

    Interestingly, the update status page behaves as expected when browsing in IE 11, just not with Chrome nor Firefox.

    I have a related problem (although unrelated to WordPress) where digest protection of directories fails with Chrome and Firefox, but (as in this case) works with IE 11. So my workaround has been to do WordPress updates in IE, although I’d rather simply fix the problem!

    If any has anyone has insight into this I’d be much obliged.

    Oh, other symptoms: Live Previews on the Themes page don’t work (blank page) and links on the updates page (like “View version details” of the plugins don’t work, although I can access the page by right-clicking and opening in a new page.

    Again all this works in IE, just not Chrome nor Firefox.

    Thanks for any help on this!

    steady

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WordPress Does Not Display Update Status’ is closed to new replies.