wordpress default email is being used instead of listserv email

  • Resolved swatts

    (@swatts)


    2 years, 5 months ago

    Hi,
    We purchased the premium version and it is fine except both with the free and premium version we are seeing the default wordpress email address ([email protected] for example) instead of the listserv email address we added to the settings. I don’t see any documentation on correcting this. Could you please provide a solution? Thanks.

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  • Plugin Author Yamna Masood

    (@marcusbs)

    WPMG sets this default email only when you are using the test email function provided on Troubleshooting page. When using listserv it will not set any default email.

    Thread Starter swatts

    (@swatts)

    Sorry, I don’t think I explained the issue very well. When a new member subscribes to the group the email they receive shows wordpress@ instead of the listserv email address we added to the group settings. We want to start using this plugin now, but we can’t until the From email address is no longer displaying wordpress@. How do we get it to use the correct email address? I checked functions.php and we don’t have any script there about using wordpress@ so it seems to me the plugin is not overriding the default correctly.

Viewing 2 replies - 1 through 2 (of 2 total)
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