• Resolved guev4ra

    (@guev4ra)


    Hi.
    I’m running several websites on a multisite and one of them has AiOSEO (keep in mind the plugin is not “network activated”, just for a specific website with id 22).

    Now, when i see the solution from your posts such as this and this, it probably recreates table, but it recreates table with id prefix, so the table in fact exsits and it’s named as “wp_22_aioseo_cache”, not as “wp_aioseo_cache”, as the plugin is trying to access that one.

    How do I solve this issue?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abdul Kadir Alhanur Rahman

    (@alhanrahman)

    Hi @guev4ra,

    Thanks for reaching out and sharing the details of your situation.

    I completely understand how frustrating it must be to encounter this issue, especially when managing multiple websites in a multisite setup.

    I appreciate your effort in describing the problem and referencing the table discrepancies you see.

    It sounds like the plugin is not correctly recognizing the site-specific table prefix (wp_22_) and is instead attempting to access the global prefix (wp_). I’d love to help you sort this out as quickly as possible.

    I’d need additional details about your setup so I can investigate further and provide a more tailored solution.

    Could you please contact our support team using the “Complete Form” button below the “I have a basic question” section here: https://aioseo.com/contact/

    I sincerely apologize for any inconvenience this has caused.

    Looking forward to helping you.

    Plugin Support Prabhat

    (@prabhatrai)

    Hey @guev4ra!

    I wanted to inform you that I performed some tests and was able to reproduce the issue.

    I’ve already created an internal issue for our Development team to investigate. I’ll ensure to notify you as soon as we have an update.

    Meanwhile, if there’s anything else that I can help you with, please let me know.

    I sincerely apologize for the error you’re getting, and I’m really looking forward to helping you.

    Thanks!

    Thread Starter guev4ra

    (@guev4ra)

    Great @prabhatrai and @alhanrahman

    Thank you for the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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