wordpress crashes when installing this plugin

  • Resolved locker17

    (@locker17)


    1 week, 2 days ago

    After plugin activate I am getting a white screen with this message:


    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Maya

    (@tdgu)

    Hi,
    Sorry for this, it should work just fine. Can you check with the server error logs for the exact message ?
    Meanwhile, you can remove/rename the plugin folder from your /wp-content/plugins/ folder to restore the access.

    Thanks

    Thread Starter locker17

    (@locker17)

    The plugin is incompatible with my All in one security plugin.

    Plugin Contributor Maya

    (@tdgu)

    Hi,
    Both plugin should work just fine while active. Just ensure you are not activating similar features from both codes that might interfere.
    Yet, what was the exact problem? Can you send the error message you saw on the server error logs ?
    How did you fixed the issue ?

    Thanks

    Thread Starter locker17

    (@locker17)

    wp_debug mode was off so I cant provide you with the credentials.
    But it was the default mode of AIO after install.

    Nevertheless I found a switch on AIO where you can switch off all actions. After that both plugins run. But I still have to check which feature crashes the page.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.