WordPress could not establish a secure connection to www.remarpro.com

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    How is your site hosted? This is in localhost installs, so I’m assuming that it has something to do with that. Plus, you refereced c:\, so we can assume (sadly) Windows. Can you ping api.www.remarpro.com from your computer?

    Thread Starter Lukasz

    (@wpfed)

    Yes, localhost using laragon, thanks for looking into it!

    Pings successfully:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 33ms, Average = 30ms

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Inside laragon, can you ping out to the same address? The key words here are “a secure connection”, so it may be that your version of Laragon or Windows is using the wrong TLS levels or is using an older version of the openSSL libraries.

    Debugging stuff like this for localhost sites is extremely difficult because environments can vary so much.

    I like to recommend https://localwp.com/ for localhosting.

    Thread Starter Lukasz

    (@wpfed)

    Thanks for the help and suggestions, I have no tried local by flywheel yet, worried it may be slower than laragon, which is very fast compared to xampp.

    I tried connecting securely through laragon using 443 port and error occurred, doubled checked with google and same error showed:

    Ran this command openssl s_client -connect api.www.remarpro.com:443

    Error:
    SSL handshake has read 3778 bytes and written 392 bytes
    Verification error: self signed certificate in certificate chain

    Can at least single out that it is not WordPress that is causing the issue.

    Going to check the TLS and openSSL libraries as well and see support at laragon forums as well, thank you for the help!

    Thread Starter Lukasz

    (@wpfed)

    Just updating anyone who stumbles across this.

    I tried localwp, but had the same exact issue. So it seems this is beyond laragon and localwp.

    Here’s a more specific error I’m getting:
    Update Failed: Download failed. cURL error 60: SSL certificate problem: self signed certificate in certificate chain

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    So the problem is “self signed certificate in certificate chain”. Sounds like an operating system issue.

    Thread Starter Lukasz

    (@wpfed)

    OMG- Steven, it was my company VPN blocking the requests..I disconnected from the VPN and was able to successfully update plugins and themes…

    Check your VPN!…thanks again Steven for you attention on this, I hope this helps others in the future.

    • This reply was modified 3 years, 10 months ago by Lukasz.
    Thread Starter Lukasz

    (@wpfed)

    I stand corrected, my workplace uses netskope cloud security, this is what caused my issues once I disabled it.

    At first I thought it was the VPN since I could update immediately after disabling the VPN. But what happened is when I disabled the VPN, it would temporary disable netskope client, during that time I would perform updates in WP but then after issues would resurface later on when it re-enabled itself. phew.

    Have similar issue with GoDaddy hosting. Something is killing performance.

    GoDaddy says server shows all resources are fine.

    Get error with all plugins disabled.

    (WordPress could not establish a secure connection to www.remarpro.com. Please contact your server administrator.) in /home/e9lsxjon57kd/public_html/wp-includes/update.php on line 410

    • This reply was modified 3 years, 7 months ago by akmiecik.
    • This reply was modified 3 years, 7 months ago by akmiecik. Reason: add more details
Viewing 9 replies - 1 through 9 (of 9 total)
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