WordPress.com Hosting Won’t Allow me to Install Plugin

  • Resolved rscimagery

    (@rscimagery)


    1 year, 1 month ago

    It appears that WordPress.com hosting (business) has banned this plugin from being installed on any WordPress instance. They flashed a message about “severe database degradation with this plugin has been noted” and just wont allow it to be installed. It’s the best product out there…but now I can’t use it on a client site….?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @rscimagery,

    Sorry to know that you are experiencing an issue.

    We haven’t received any similar issues reported on our end. Could you please provide a screenshot of the error so we can better understand the issue and investigate further?

    We look forward to hearing back from you.

    Kind Regards,
    Nebu John

    adeenaalam

    (@adeenaalam)

    I am also having the same issue. I installed the plugin but WP rejected it.

    The only way to include a screenshot is via a URL which I don’t have. If you provide a way to attach or embed it I will gladly share it.

    The error is as follows:

    The plugin is not allowed on our system due to. performance, security or compatibility concerns. Please contact support with any questions.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi

    I’ll make sure to bring these forward to our team’s attention and check what further improvements could be implemented down the road to remove such restrictions.

    Kind Regards,

    Nithin

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @adeenaalam

    As said above, this was already forwarded to our developers and I am marking this thread as resolved, but if you have any additional questions feel free to let us know.

    Kind Regards,
    Kris

Viewing 4 replies - 1 through 4 (of 4 total)
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