• Resolved gong8451min

    (@gong8451min)


    Hi,

    I just put my woocommerce site online, and received a error report from wordpress:

    Howdy!
    
    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
    
    In this case, WordPress caught an error with one of your plugins, WooCommerce Payments.
    
    First, visit your website (https://deconova.ca/) and check for any visible issues. Next, visit the page where the error was caught (https://deconova.ca/wp-cron.php?doing_wp_cron=1628807566.0258269309997558593750) and check for any visible issues.
    
    Please contact your host for assistance with investigating this issue further.
    
    If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
    
    https://deconova.ca/wp-login.php?action=enter_recovery_mode&rm_token=42TyB4gl7napPyy4HvaK14&rm_key=POHdop52N7Dh2cG2XzZwve
    
    To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
    
    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.8
    Current theme: Hello Elementor (version 2.3.1)
    Current plugin: WooCommerce Payments (version 2.8.3)
    PHP version 7.4.22
    
    Error Details
    =============
    An error of type E_ERROR was caused in line 511 of the file /home/customer/www/deconova.ca/public_html/wp-content/plugins/woocommerce-payments/includes/multi-currency/MultiCurrency.php. Error message: Uncaught TypeError: Return value of WCPay\MultiCurrency\MultiCurrency::get_default_currency() must be an instance of WCPay\MultiCurrency\Currency, null returned in /home/customer/www/deconova.ca/public_html/wp-content/plugins/woocommerce-payments/includes/multi-currency/MultiCurrency.php:511
    Stack trace:
    #0 /home/customer/www/deconova.ca/public_html/wp-content/plugins/woocommerce-payments/includes/multi-currency/Compatibility.php(299): WCPay\MultiCurrency\MultiCurrency->get_default_currency()
    #1 /home/customer/www/deconova.ca/public_html/wp-includes/class-wp-hook.php(305): WCPay\MultiCurrency\Compatibility->convert_order_prices(Array)
    #2 /home/customer/www/deconova.ca/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
    #3 /home/customer/www/deconova.ca/public_html/wp-content/plugins/woocommerce/includes/class-wc-order-query.php(87): apply_filters('woocommerce_ord...', Array, Array)

    #4 /home/customer/www/deconova.ca/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin

    I checked my checkout page, it looks fine, there is no error message showed in front end. Can anyone help me with this issue. I have no clue where the problem is.

    Here is site url:https://deconova.ca/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Jess – a11n

    (@jlundie)

    Hi @gong8451min,

    Thanks for reaching out to us about this error! We have had some issues with multicurrency in WooCommerce Payments in the last several small releases.

    Could you please let us know what version of WooCommerce Payments you have installed on your site?

    If you don’t have the current version, please update to the latest version. If you are still seeing the latest version after updating, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thank you!

    Thread Starter gong8451min

    (@gong8451min)

    Hi,

    My WooCommerce Payment plugin version is 2.8.3, but the error message was send out after updating plugin.

    Here is my woocommerce status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://deconova.ca
    Site address (URL): https://deconova.ca
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.6.0
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.22
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: urr_
    Total Database Size: 127.54MB
    Database Data Size: 118.15MB
    Database Index Size: 9.39MB
    urr_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
    urr_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    urr_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    urr_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    urr_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    urr_bookly_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_bookly_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_bookly_notifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    urr_bookly_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_bookly_schedule_item_breaks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    urr_bookly_series: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    urr_bookly_shop: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    urr_bookly_staff: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    urr_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    urr_dopbsp_availability: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    urr_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    urr_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    urr_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    urr_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    urr_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    urr_yoast_indexable: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
    urr_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    urr_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    urr_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    urr_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 223
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 1
    elementor_font: 2
    elementor_library: 20
    envato_tk_import: 5
    mailpoet_page: 1
    nav_menu_item: 24
    page: 26
    post: 7
    product: 4
    revision: 1385
    seedprod: 1
    shop_order: 40
    wpc_reservation: 8
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (39) ###
    
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.42
    All-in-One WP Migration: by ServMask – 7.45
    Bookly Multiply Appointments (Add-on): by Bookly – 2.4
    Bookly Pro (Add-on): by Bookly – 4.0
    Bookly Special Hours (Add-on): by Bookly – 2.7
    Bookly: by Bookly – 20.0
    Call Now Button: by Jerry Rietveld – 0.4.3
    Collect.chat Chatbot: by Collect.chat Inc. – 2.2.8
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.6.0
    Cost of Goods for WooCommerce: by WPFactory – 2.4.4
    Creative Mail by Constant Contact: by Constant Contact – 1.4.2
    DethemeKit for Elementor: by deTheme – 1.5.6.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
    Elementor Pro: by Elementor.com – 3.3.6
    Elementor: by Elementor.com – 3.3.1
    Envato Elements: by Envato – 2.0.9
    Essential Addons for Elementor: by WPDeveloper – 4.8.3
    Events Manager: by Marcus Sykes – 5.10
    Facebook for WooCommerce: by Facebook – 2.6.1
    Flexible Shipping: by WP Desk – 4.7.2
    Google Listings and Ads: by WooCommerce – 1.4.0
    Site Kit by Google: by Google – 1.38.0
    GTranslate: by Translate AI Multilingual Solutions – 2.9.1
    Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
    Jetpack: by Automattic – 10.0
    Mailchimp for WooCommerce: by Mailchimp – 2.5.2
    MailPoet 3 (New): by MailPoet – 3.66.0
    Post Type Switcher: by Triple J Software
    Inc. – 3.2.1
    
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Temporary Login Without Password: by StoreApps – 1.6.14
    WooCommerce Blocks: by Automattic – 5.6.0
    WPC Product Bundles for WooCommerce: by WPClever – 5.7.7
    WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
    WooCommerce Payments: by Automattic – 2.8.3
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.17
    WooCommerce: by Automattic – 5.5.2
    Yoast SEO: by Team Yoast – 16.8
    WP Mail SMTP: by WPForms – 3.0.3
    WP STAGING: by WP-STAGING – 2.8.6
    
    ### Inactive Plugins (4) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.10
    SiteGround Optimizer: by SiteGround – 5.8.3
    SiteGround Security: by SiteGround – 1.1.0
    WordPress Starter: by SiteGround – 1.1.7
    
    ### Must Use Plugins (2) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    WP STAGING Optimizer: by René Hermenau – 1.5.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #10 - /shop/
    Cart: #11 - /cart/
    Checkout: #12 - /checkout/
    My account: #13 - /my-account/
    Terms and conditions: ? Page visibility should be public
    
    ### Theme ###
    
    Name: Hello Elementor
    Version: 2.3.1 (update to version 2.4.1 is available)
    Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 794
    Oldest: 2021-07-20 18:03:54 -0700
    Newest: 2021-08-16 13:35:23 -0700
    
    Failed: 43
    Oldest: 2021-08-09 17:04:55 -0700
    Newest: 2021-08-13 15:33:31 -0700
    
    Pending: 1
    Oldest: 2021-08-16 23:48:56 -0700
    Newest: 2021-08-16 23:48:56 -0700
    
    ### Status report information ###
    
    Generated at: 2021-08-16 14:16:57 -07:00
    

    I’m having error when I tried to setup the woo payment plugin. After clicking the finish setup button it redirects and shows error.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://sandysbay.com
    Site address (URL): https://sandysbay.com
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.22
    PHP Post Max Size: 512 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.78.0
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.35
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wpqy_
    Total Database Size: 978.35MB
    Database Data Size: 699.85MB
    Database Index Size: 278.50MB
    wpqy_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpqy_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpqy_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_actionscheduler_actions: Data: 3.52MB + Index: 6.28MB + Engine InnoDB
    wpqy_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_actionscheduler_logs: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
    wpqy_commentmeta: Data: 6.52MB + Index: 8.03MB + Engine InnoDB
    wpqy_comments: Data: 5.52MB + Index: 4.84MB + Engine InnoDB
    wpqy_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wpqy_gla_merchant_issues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqy_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wpqy_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqy_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpqy_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqy_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpqy_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wpqy_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_nextend2_section_storage: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
    wpqy_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpqy_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
    wpqy_options: Data: 38.02MB + Index: 5.05MB + Engine InnoDB
    wpqy_postmeta: Data: 507.91MB + Index: 169.34MB + Engine InnoDB
    wpqy_posts: Data: 74.58MB + Index: 32.02MB + Engine InnoDB
    wpqy_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_termmeta: Data: 0.42MB + Index: 0.50MB + Engine InnoDB
    wpqy_terms: Data: 0.42MB + Index: 0.58MB + Engine InnoDB
    wpqy_term_relationships: Data: 3.52MB + Index: 2.47MB + Engine InnoDB
    wpqy_term_taxonomy: Data: 0.44MB + Index: 0.47MB + Engine InnoDB
    wpqy_usermeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    wpqy_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqy_wacv_abandoned_cart_record: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_wacv_cart_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_wacv_email_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_wacv_guest_info_record: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpqy_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpqy_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpqy_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_wc_product_meta_lookup: Data: 11.50MB + Index: 23.42MB + Engine InnoDB
    wpqy_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpqy_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_yoast_indexable: Data: 35.56MB + Index: 15.47MB + Engine InnoDB
    wpqy_yoast_indexable_hierarchy: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
    wpqy_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpqy_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpqy_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    a2w_shipping: 9
    attachment: 75986
    custom_css: 1
    customize_changeset: 48
    ec_woo_ddb_template: 12
    elementor_library: 6
    mailpoet_page: 1
    mc4wp-form: 1
    nav_menu_item: 117
    page: 35
    post: 13
    product: 2751
    product_variation: 82179
    revision: 145
    shop_coupon: 1
    shop_order: 4
    wacv_email_template: 3
    wcst_trigger: 11
    wpcf7_contact_form: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (33) ###
    
    WooMail - WooCommerce Email Customizer: by CidCode – 3.0.34
    Aliexpress Dropship for Woocommerce: by MA-Group – 1.18.3
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Elementor: by Elementor.com – 3.3.1
    Google Listings and Ads: by WooCommerce – 1.4.0
    Jetpack: by Automattic – 10.0
    Kirki Customizer Framework: by David Vongries – 3.1.9
    Mailchimp for WooCommerce: by Mailchimp – 2.5.2
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    MailPoet 3 (New): by MailPoet – 3.66.0
    Martfury Addons: by DrFuri – 2.3.9
    Meta Box: by MetaBox.io – 5.4.6
    Preloader Plus: by Massimo Sanfelice | Maxsdesign – 2.2.1
    Smart Slider 3: by Nextend – 3.5.0.10
    Soo Demo Importer: by SooThemes – 2.1
    Tidio Chat: by Tidio Ltd. – 4.3.0
    Hubtel Payments for WooCommerce.: by Adams Agalic – 1.1.0
    Woo Title Limit: by Dima W. – 2.0.1
    WooCommerce Abandoned Cart Recovery Premium: by VillaTheme – 1.0.6.1
    WooCommerce Deals: by Drfuri – 1.0.9
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    WooCommerce Multi Currency Premium: by VillaTheme – 2.1.9.4
    WooCommerce Payments: by Automattic – 2.8.3
    WooCommerce PayPal Payments: by WooCommerce – 1.5.0
    WooCommerce Variation Swatches Images: by ma_group – 1.0.9
    WooCommerce: by Automattic – 5.5.2
    WooCommerce AliExpress Shipment Tracking: by ma_group – 1.1.6
    Yoast SEO: by Team Yoast – 16.9
    XL WooCommerce Sales Triggers: by XLPlugins – 2.10.0
    YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.7.0
    YITH WooCommerce Best Sellers Premium: by YITH – 1.1.19
    YITH WooCommerce Compare: by YITH – 2.5.4
    YITH WooCommerce Wishlist: by YITH – 3.0.25
    
    ### Inactive Plugins (1) ###
    
    NitroPack: by NitroPack LLC – 1.5.6
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #9 - /shop/
    Cart: #10 - /cart/
    Checkout: #11 - /checkout/
    My account: #12 - /my-account/
    Terms and conditions: #451 - /term-conditions/
    
    ### Theme ###
    
    Name: Martfury
    Version: 2.6.3
    Author URL: https://demo2.drfuri.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: martfury/woocommerce/cart/cart-shipping.php
    martfury/woocommerce/cart/cart-totals.php
    martfury/woocommerce/cart/cart.php
    martfury/woocommerce/cart/mini-cart.php
    martfury/woocommerce/checkout/form-checkout.php
    martfury/woocommerce/checkout/form-coupon.php
    martfury/woocommerce/checkout/form-login.php
    martfury/woocommerce/checkout/terms.php
    martfury/woocommerce/content-product.php
    martfury/woocommerce/content-single-product.php
    martfury/woocommerce/content-widget-product.php
    martfury/woocommerce/global/form-login.php
    martfury/woocommerce/global/quantity-input.php
    martfury/woocommerce/global/wrapper-end.php
    martfury/woocommerce/global/wrapper-start.php
    martfury/woocommerce/loop/add-to-cart.php
    martfury/woocommerce/loop/orderby.php
    martfury/woocommerce/loop/pagination.php
    martfury/woocommerce/myaccount/form-login.php
    martfury/woocommerce/myaccount/form-lost-password.php
    martfury/woocommerce/myaccount/my-address.php
    martfury/woocommerce/single-product/add-to-cart/external.php
    martfury/woocommerce/single-product/add-to-cart/simple.php
    martfury/woocommerce/single-product/add-to-cart/variable.php
    martfury/woocommerce/single-product/meta.php
    martfury/woocommerce/single-product/product-image.php
    martfury/woocommerce/single-product/product-thumbnails.php
    martfury/woocommerce/single-product/rating.php
    martfury/woocommerce/single-product/related.php
    martfury/woocommerce/single-product/review-meta.php
    martfury/woocommerce/single-product/stock.php
    martfury/woocommerce/single-product/tabs/tabs.php
    martfury/woocommerce/single-product/up-sells.php
    martfury/woocommerce/single-product-reviews.php
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-08-12 19:30:15 +0000
    Newest: 2021-08-12 19:30:15 +0000
    
    Complete: 13,981
    Oldest: 2021-08-12 20:40:34 +0000
    Newest: 2021-08-17 09:32:59 +0000
    
    Failed: 9
    Oldest: 2021-08-12 20:40:38 +0000
    Newest: 2021-08-16 03:03:25 +0000
    
    Pending: 1
    Oldest: 2021-08-17 09:33:10 +0000
    Newest: 2021-08-17 09:33:10 +0000
    
    ### Status report information ###
    
    Generated at: 2021-08-17 09:33:12 +00:00
    

    Hi @sayeed88 @gong8451min
    Would you mind reaching out to our Support Team?

    You can submit a ticket at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    @ilariasomma did so now waiting for their reply

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    @sayeed88 @gong8451min Just wanting to note that WooCommerce Payments has a new version out that should resolve any fatal errors from 2.8.3. Please update to see if that resolves the issues you have seen.

    Thread Starter gong8451min

    (@gong8451min)

    I already update woocommerece payments to 2.8.4 version. But how can I make sure this issue has be resolved? WordPress only sent the error message once. I don’t know where I can test this issue?

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    @gong8451min That particular error happened when the analytics built into WordPress was processing an order. You can go to Analytics > Settings, then scroll to the bottom. Once there, uncheck the Skip previously imported customers and orders box, then click Start to import. The import should finish without any errors.

    Plugin Support Augustus – a11n

    (@augustuswp)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘WordPress caught an error with one of your plugins, WooCommerce Payments.’ is closed to new replies.